As of February 01, 2025, the average annual salary for an Outbound Contact Center Senior Supervisor in Richmond, KY is $74,203. Salary.com reports that pay typically ranges from $63,434 to $86,170, with most professionals earning between $53,628 and $97,065.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $93,561 | $7,797 | $1,799 | $45 |
| Average | $80,568 | $6,714 | $1,549 | $39 |
| 25th Percentile | $68,875 | $5,740 | $1,325 | $33 |
An entry-level Outbound Contact Center Senior Supervisor with under 1 year experience makes about $69,471. With less than 2 years of experience, a mid-level Outbound Contact Center Senior Supervisor makes around $69,948. After 2-4 years, the Outbound Contact Center Senior Supervisor pay rises to about $71,062. Those senior Outbound Contact Center Senior Supervisor with 5-8 years of experience earn roughly $72,334, and those Outbound Contact Center Senior Supervisor having 8 years or more experience are expected to earn about $73,802 on average.
| Levels | Salary |
|---|---|
| Entry Level Outbound Contact Center Senior Supervisor | $69,471 |
| Intermediate Level Outbound Contact Center Senior Supervisor | $69,948 |
| Senior Level Outbound Contact Center Senior Supervisor | $71,062 |
| Specialist Level Outbound Contact Center Senior Supervisor | $72,334 |
| Expert Level Outbound Contact Center Senior Supervisor | $73,802 |
| Entry Level | 14% |
| Mid Level | 13% |
| Senior Level | 12% |
| Top Level | 10% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
CRM: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
| Skill | Salary | Demand |
|---|---|---|
|
Accountability
|
$88,302 |
19%
|
|
Accountability
|
$88,302 |
19%
|
|
Accountability
|
$88,302 |
19%
|
|
Accountability
|
$88,302 |
19%
|
