As of March 01, 2025, the average annual salary for a Returns Manager in Scranton, PA is $57,962. According to Salary.com, salaries can range from a low of $46,566 to a high of $83,293, with most professionals earning between $51,997 and $71,221.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $75,287 | $6,274 | $1,448 | $36 |
| Average | $61,271 | $5,106 | $1,178 | $29 |
| 25th Percentile | $54,965 | $4,580 | $1,057 | $26 |
An entry-level Returns Manager with under 1 year experience makes about $55,215. With less than 2 years of experience, a mid-level Returns Manager makes around $55,480. After 2-4 years, the Returns Manager pay rises to about $57,423. Those senior Returns Manager with 5-8 years of experience earn roughly $61,734, and those Returns Manager having 8 years or more experience are expected to earn about $62,322 on average.
| Levels | Salary |
|---|---|
| Entry Level Returns Manager | $55,215 |
| Intermediate Level Returns Manager | $55,480 |
| Senior Level Returns Manager | $57,423 |
| Specialist Level Returns Manager | $61,734 |
| Expert Level Returns Manager | $62,322 |
| Entry Level | 10% |
| Mid Level | 9% |
| Senior Level | 6% |
| Top Level | 1% |
| Experienced | 2% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Record Keeping: Maintaining financial records and transactions of an organization to track all of the financial statements and auditing systems.
KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.
| Skill | Salary | Demand |
|---|---|---|
|
Presentation
|
$70,714 |
22%
|
|
Service Delivery
|
$69,554 |
20%
|
|
Returns Processing
|
$69,554 |
20%
|
|
Continuous Improvement
|
$68,975 |
19%
|
|
Customer Contact
|
$65,497 |
13%
|
|
SQL
|
$63,179 |
9%
|
