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Technical Customer Support Specialist II Salary in Prosper, TX

How much does a Technical Customer Support Specialist II make in Prosper, TX?

As of July 01, 2026, the average salary for a Technical Customer Support Specialist II in Prosper, TX is $70,418 per year, which breaks down to an hourly rate of $34.

However, a Technical Customer Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $90,152
  • Majority Range (25th-75th percentile): $62,840 to $80,747
  • Entry-Level (10th percentile): $55,941
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View as table View as graph 25% $62,840 10% $55,941 90% $90,152 75% $80,747 $70,418 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $80,747 $6,729 $1,553 $39
Average $70,418 $5,868 $1,354 $34
25th Percentile $62,840 $5,237 $1,208 $30
Check out Technical Customer Support Specialist II Job Openings in Prosper, TX
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Key Factors That Influence Technical Customer Support Specialist II Salaries

A Technical Customer Support Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist I (0-2 years): $61,114
  • Technical Customer Support Specialist II (2-4 years): $70,418
  • Technical Customer Support Specialist III (4-7 years): $82,688
  • Technical Customer Support Specialist IV (7+ years): $104,460
  • Technical Customer Support Team Leader (7+ years): $74,257
Job Role Years of Experience Average Salary
Technical Customer Support Specialist I0-2 years$61,114
Technical Customer Support Specialist II2-4 years$70,418
Technical Customer Support Specialist III4-7 years$82,688
Technical Customer Support Specialist IV7+ years$104,460
Technical Customer Support Team Leader7+ years$74,257
$61,114 Technical...
$70,418 Technical...
$82,688 Technical...
$104,460 Technical...
$74,257 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $91,657
  • San Francisco: $90,654
  • Oakland: $88,743

What Skills Can Increase a Technical Customer Support Specialist II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 17.15% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Help Desk (Mentioned in 1.54% Job Postings): The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  • Billing (Mentioned in 1.2% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
See More Skills
Skills Demand Percentage
Customer Service 17.15%
Help Desk 1.54%
Billing 1.2%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Customer Support Specialist II's salary.
  • Leadership: Can increase your salary by up to 5%.
  • VMware: Can increase your salary by up to 5%.
  • Insight: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
Leadership
 $73,939
5%
VMware
 $73,939
5%
Insight
 $73,939
5%
Innovation
 $73,234
4%
Presentation
 $73,234
4%
Computer Science
 $73,234
4%
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Technical Customer Support Specialist II Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $78,762. While startup companies pay approximate $66,609.

Technical Customer Support Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$66,609
Growth Stage51~500$70,449
Established501~5000$76,059
Enterprise5000+$78,762

Technical Customer Support Specialist II Salary by Industry: Top Paying Sectors

For Technical Customer Support Specialist II roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Technical Customer Support Specialist II as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$88,022$42.025%
Aerospace & Defense$80,980$39.015%
Energy & Utilities$77,459$37.010%
Insurance$77,459$37.010%
Internet$77,459$37.010%

Technical Customer Support Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$62,840
Average $70,418/year
$80,747
$5,237
Average $5,868/month
$6,729
$1,208
Average $1,354/week
$1,553
$30
Average $34/hour
$39
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $80,747 $6,729 $1,553 $39
Average $70,418 $5,868 $1,354 $34
25th Percentile $62,840 $5,237 $1,208 $30

Technical Customer Support Specialist II Salary Growth & Career Path

Technical Customer Support Specialist II
Technical Customer Support Specialist III
VP of Technical Customer Support

For a Technical Customer Support Specialist II, the most direct path to higher earnings is advancing to the Technical Customer Support Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $82,688 - a projected growth of 17% over your current level.

Salaries of jobs related to Technical Customer Support Specialist II

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Cost of Living In Prosper, TX

Cost of Living in Prosper, TX is
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