Hourly Wage for Technical Customer Support Specialist III Salary in the United States
How much does a Technical Customer Support Specialist III make hourly?
As of July 01, 2026, the average hourly rate for a Technical Customer Support Specialist III in the United States is
$41, which translates to an annual salary of about $85,332.
However, the hourly wage can vary significantly based on several factors.
Here’s a detailed look at the typical pay range per hour:
Top Earners (90th percentile): $47 per hour
Majority Range (25th-75th percentile): $34 to $44 per hour
Key Factors That Influence Technical Customer Support Specialist III Salaries
A Technical Customer Support Specialist III's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
How Experience Level Affects Technical Customer Support Specialist Salaries?
Experience is a primary driver of a Technical Customer Support Specialist III's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Technical Customer Support Specialist I (0-2 years): $63,068
Technical Customer Support Specialist II (2-4 years): $72,669
Technical Customer Support Specialist III (4-7 years): $85,332
Technical Customer Support Specialist IV (7+ years): $107,800
Technical Customer Support Team Leader (7+ years): $76,631
Job Role
Years of Experience
Average Salary
Technical Customer Support Specialist I
0-2 years
$63,068
Technical Customer Support Specialist II
2-4 years
$72,669
Technical Customer Support Specialist III
4-7 years
$85,332
Technical Customer Support Specialist IV
7+ years
$107,800
Technical Customer Support Team Leader
7+ years
$76,631
$63,068Technical...
$72,669Technical...
$85,332Technical...
$107,800Technical...
$76,631Technical...
View as Table
View as Graph
What Am I Worth?
How Do Technical Customer Support Specialist III Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Technical Customer Support Specialist IIIs.
For example, consider the average annual salaries in these key locations:
Top Paying Cities for Technical Customer Support Specialist IIIs
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $107,629
San Francisco: $106,451
Oakland: $104,207
San Jose, CA$107,629
San Francisco, CA$106,451
Oakland, CA$104,207
New York, NY$98,250
Paramus, NJ$97,056
Queens Village, NY$97,051
Passaic, NJ$96,970
Bergenfield, NJ$96,963
Stamford, CT$96,775
Huntington, NY$96,740
Newark, NJ$96,109
Bridgeport, CT$95,929
Vallejo, CA$95,760
New Brunswick, NJ$95,725
Petaluma, CA$95,674
Middlesex, NJ$95,512
Somerset, NJ$95,452
Santa Cruz, CA$95,341
Boston, MA$94,821
Monterey, CA$94,521
Seattle, WA$94,326
Santa Rosa, CA$94,309
Los Angeles, CA$94,283
Juneau, AK$94,061
Washington, DC$93,968
Orange, CA$93,664
Santa Ana, CA$93,439
Long Beach, CA$93,353
Anaheim, CA$93,336
Anchorage, AK$93,293
Santa Maria, CA$93,037
Everett, WA$93,020
Danbury, CT$92,720
Bremerton, WA$92,602
Tacoma, WA$92,295
New Suffolk, NY$92,293
Sacramento, CA$92,269
Santa Barbara, CA$92,176
Trenton, NJ$92,082
San Diego, CA$92,082
Brockton, MA$91,988
Fairbanks, AK$91,779
Lompoc, CA$91,561
Lowell, MA$91,492
Ventura, CA$91,476
Nashua, NH$91,459
Stockton, CA$91,450
Modesto, CA$90,827
Poughkeepsie, NY$90,640
Olympia, WA$90,478
Kennewick, WA$90,478
New Haven, CT$90,443
Lawrence, MA$90,136
Hartford, CT$90,051
Riverside, CA$90,034
New Bedford, MA$89,948
Richland, WA$89,948
Bakersfield, CA$89,829
San Bernardino, CA$89,795
New Britain, CT$89,786
Atlantic City, NJ$89,786
New London, CT$89,752
Norwich, CT$89,727
Portsmouth, NH$89,710
Boulder, CO$89,529
Portland, OR$89,411
Worcester, MA$89,402
Minneapolis, MN$89,138
Philadelphia, PA$89,018
Honolulu, HI$88,737
Saint Paul, MN$88,696
Vineland, NJ$88,677
Providence, RI$88,430
Chicago, IL$88,182
Bellingham, WA$88,080
Springfield, MA$88,011
Baltimore, MD$87,986
Chico, CA$87,772
Pittsfield, MA$87,542
Manchester, NH$87,380
Spokane, WA$87,005
Denver, CO$86,996
Albany, NY$86,595
Troy, NY$86,561
Nassau, NY$86,469
Schenectady, NY$86,382
Wilmington, DE$86,313
Burlington, VT$86,194
Salem, OR$86,160
Portland, ME$85,895
Yakima, WA$85,810
Rochester, MN$85,545
Reno, NV$85,503
Fresno, CA$85,503
Milwaukee, WI$85,426
Detroit, MI$85,341
Ann Arbor, MI$85,326
Allentown, PA$85,315
Colorado Springs, CO$85,170
Syracuse, NY$85,127
Carson City, NV$85,127
Houston, TX$85,008
Eugene, OR$84,965
Gary, IN$84,863
Springfield, OR$84,794
Bismarck, ND$84,777
Galveston, TX$84,718
Medford, OR$84,590
Fort Collins, CO$84,555
Concord, NH$84,513
Austin, TX$84,487
Mesa, AZ$84,308
Reading, PA$84,299
Phoenix, AZ$84,291
Dallas, TX$84,265
Saint Cloud, MN$84,183
Madison, WI$84,069
Utica, NY$83,839
Rochester, NY$83,702
Des Moines, IA$83,694
Raleigh, NC$83,685
Atlanta, GA$83,557
Battle Creek, MI$83,531
Salt Lake City, UT$83,506
Lancaster, PA$83,378
Harrisburg, PA$83,258
Kansas City, MO$83,173
Champaign, IL$83,156
Kansas City, KS$83,156
Fort Worth, TX$83,148
Columbus, OH$83,133
Boca Raton, FL$83,113
Pittsburgh, PA$83,079
Richmond, VA$83,045
Indianapolis, IN$83,028
Cleveland, OH$83,020
Las Vegas, NV$82,917
Cincinnati, OH$82,917
Petersburg, VA$82,789
Huntsville, AL$82,661
Lansing, MI$82,604
Lebanon, PA$82,593
Pueblo, CO$82,584
Appleton, WI$82,559
Buffalo, NY$82,525
Dayton, OH$82,499
Racine, WI$82,482
Charlotte, NC$82,473
Saint Louis, MO$82,448
York, PA$82,397
Elkhart, IN$82,397
Gastonia, NC$82,380
Billings, MT$82,360
Beaumont, TX$82,337
Lorain, OH$82,320
Benton Harbor, MI$82,303
Toledo, OH$82,286
Binghamton, NY$82,243
Rock Hill, SC$82,234
Rockford, IL$82,192
Springfield, IL$82,158
Elyria, OH$82,149
Fargo, ND$82,149
Flagstaff, AZ$82,089
Fort Lauderdale, FL$82,038
Duluth, MN$81,987
Miami, FL$81,987
Cheyenne, WY$81,927
Grand Forks, ND$81,927
Bangor, ME$81,740
Cedar Rapids, IA$81,646
Durham, NC$81,610
Louisville, KY$81,603
Grand Rapids, MI$81,586
Hialeah, FL$81,577
Casper, WY$81,458
Scranton, PA$81,356
New Orleans, LA$81,330
Virginia Beach, VA$81,321
Akron, OH$81,279
Peoria, IL$81,168
Sarasota, FL$81,151
Nashville, TN$81,091
Omaha, NE$81,091
Green Bay, WI$81,091
Baton Rouge, LA$81,048
Charleston, SC$81,031
Jamestown, NY$80,989
Davenport, IA$80,989
Tucson, AZ$80,946
Saint Petersburg, FL$80,895
Tampa, FL$80,878
Evansville, IN$80,826
Port Arthur, TX$80,826
Bradenton, FL$80,792
Santa Fe, NM$80,639
Orlando, FL$80,485
Clearwater, FL$80,460
Canton, OH$80,280
La Crosse, WI$80,280
Albuquerque, NM$80,229
Newport News, VA$80,221
High Point, NC$80,195
Ogden, UT$80,161
Corpus Christi, TX$80,093
Norfolk, VA$80,041
Laramie, WY$80,041
Rock Island, IL$79,990
Saginaw, MI$79,973
Jacksonville, FL$79,965
Salisbury, NC$79,948
Boise, ID$79,930
Moline, IL$79,888
Fort Myers, FL$79,862
Memphis, TN$79,845
Tulsa, OK$79,802
Waterloo, IA$79,751
Spartanburg, SC$79,666
Lincoln, NE$79,623
Fort Wayne, IN$79,606
Provo, UT$79,598
Cedar Falls, IA$79,495
San Antonio, TX$79,461
Greensboro, NC$79,427
South Bend, IN$79,418
Savannah, GA$79,325
Muskegon, MI$79,290
Birmingham, AL$79,282
Winston Salem, NC$79,240
Lake Charles, LA$79,034
Anderson, IN$79,017
Lexington, KY$78,992
Augusta, GA$78,966
Greenville, SC$78,966
Lima, OH$78,898
Wichita, KS$78,889
Tuscaloosa, AL$78,889
Columbia, SC$78,813
Springfield, OH$78,796
Asheville, NC$78,659
Bloomington, IN$78,599
Knoxville, TN$78,292
Shreveport, LA$78,284
Wilmington, NC$78,173
Roanoke, VA$78,173
Topeka, KS$78,019
Frankfort, KY$78,010
Oklahoma City, OK$77,951
Chillicothe, OH$77,917
Longview, TX$77,908
Melbourne, FL$77,900
Sioux Falls, SD$77,763
Mobile, AL$77,755
Terre Haute, IN$77,720
Altoona, PA$77,669
Amarillo, TX$77,609
Killeen, TX$77,584
Fayetteville, AR$77,516
Chattanooga, TN$77,490
Sioux City, IA$77,413
Idaho Falls, ID$77,396
Lynchburg, VA$77,328
Gainesville, FL$77,217
Portsmouth, OH$77,174
Little Rock, AR$77,157
Lafayette, LA$77,123
Youngstown, OH$77,123
Daytona Beach, FL$77,072
Clarksville, TN$77,063
Pensacola, FL$77,055
Temple, TX$77,049
Hopkinsville, KY$76,799
Erie, PA$76,782
Florence, SC$76,748
Charleston, WV$76,611
Great Falls, MT$76,568
Macon, GA$76,449
Tallahassee, FL$76,440
Fayetteville, NC$76,423
Waco, TX$76,406
Helena, MT$76,347
Pine Bluff, AR$76,314
Vincennes, IN$76,210
Lubbock, TX$76,176
Alamogordo, NM$76,125
Twin Falls, ID$76,048
Rapid City, SD$76,022
Jackson, MS$75,869
Huntington, WV$75,863
Greenville, MS$75,860
Parkersburg, WV$75,773
Montgomery, AL$75,758
Wichita Falls, TX$75,672
Springfield, MO$75,672
Biloxi, MS$75,630
Monroe, LA$75,544
Johnstown, PA$75,485
Sumter, SC$75,451
Columbus, GA$75,442
Pascagoula, MS$75,280
Abilene, TX$75,280
Kingsport, TN$75,058
Albany, GA$75,058
Gulfport, MS$75,032
Alexandria, LA$74,751
Fort Smith, AR$74,538
El Paso, TX$74,307
Las Cruces, NM$73,923
Harlingen, TX$73,706
Pocatello, ID$73,693
Florence, AL$73,582
Brownsville, TX$73,565
Mcallen, TX$73,386
Dothan, AL$73,266
Columbus, MS$72,759
Altus, OK$72,362
Lawton, OK$72,199
Pierre, SD$71,892
What Skills Can Increase a Technical Customer Support Specialist III's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 19.98% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Success (Mentioned in 1.48% Job Postings): Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
CRM (Mentioned in 1.11% Job Postings): Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
See More Skills
Skills
Demand Percentage
Customer Service
19.98%
Customer Success
1.48%
CRM
1.11%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Technical Customer Support Specialist III's salary.
Insight: Can increase your salary by up to 11%.
Presentation: Can increase your salary by up to 8%.
Leadership: Can increase your salary by up to 7%.
Skill
Salary
Salary % Increase
Insight
$94,719
11%
Presentation
$92,159
8%
Leadership
$91,305
7%
Salesforce
$90,452
6%
Customer Relationship
$90,452
6%
Collaboration
$90,452
6%
Get Latest Data
Technical Customer Support Specialist III Salary by Company Size: Startups vs. Enterprise
Technical Customer Support Specialist III salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $95,443.
While startup companies pay approximate $80,716.
Technical Customer Support Specialist III Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$80,716
Growth Stage
51~500
$85,370
Established
501~5000
$92,169
Enterprise
5000+
$95,443
Technical Customer Support Specialist III Salary by Industry: Top Paying Sectors
For Technical Customer Support Specialist III roles, the industry you choose can affect earning potential
by as much as 80% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Software & Networking
sectors offer the strongest compensation, at 40% above the average.
In contrast, Technical Customer Support Specialist positions in Transportation or Hospitality & Leisure typically offer lower base pay,
as these industries often view Technical Customer Support Specialist III as a support function rather than a direct revenue driver.
The top paying industries for a Technical Customer Support Specialist III
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$119,465
$57.0
40%
Software & Networking
$110,932
$53.0
30%
Internet
$106,665
$51.0
25%
Energy & Utilities
$102,398
$49.0
20%
Pharmaceuticals
$102,398
$49.0
20%
Technical Customer Support Specialist III Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Technical Customer Support Specialist III's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Yearly
Monthly
Weekly
Hourly
Table View
Last Updated on July 01, 2026
$70,123
Average$85,332/year
$91,303
$5,844
Average$7,111/month
$7,609
$1,349
Average$1,641/week
$1,756
$34
Average$41/hour
$44
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$91,303
$7,609
$1,756
$44
Average
$85,332
$7,111
$1,641
$41
25th Percentile
$70,123
$5,844
$1,349
$34
Salaries of jobs related to Technical Customer Support Specialist III
Salary Trends for Technical Customer Support Specialist III
Salaries for a Technical Customer Support Specialist III can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $81,634 in 2023
to around $80,992 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Technical Customer Support Specialist III salary trends,
.
Average Annual Salary of Technical Customer Support Specialist III Over Time
2022
$???
2023
$81,634
2024
$81,591
2025
$80,992
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$81,634
2024
$81,591
2025
$80,992
2026
View More
2027
View More
Most common benefits for Technical Customer Support Specialist III
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Common company salaries for Technical Customer Support Specialist III
Here are companies hiring for Technical Customer Support Specialist III and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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FAQ about Technical Customer Support Specialist III
1. What industry pays the highest salary for Technical Customer Support Specialist III?
The Financial Services industry offers the highest average compensation for Technical Customer Support Specialist III roles,
with salaries approximately 40% above the market median.
2. What are the responsibilities of Technical Customer Support Specialist III?
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.
3. What are the skills of Technical Customer Support Specialist III
Specify the abilities and skills that a person needs in order to carry out the specified job duties.
Each competency has five to ten behavioral assertions that can be observed,
each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service:
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Customer Success:
Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
3.)
CRM:
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
Where Does Our Salary Data Come From?
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources.
We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right.
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