As of January 01, 2025, the average annual salary for a Technical Customer Support Team Leader in Lake Charles, LA is $71,872. Salary.com reports that pay typically ranges from $62,249 to $84,124, with most professionals earning between $53,487 and $95,279.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $90,847 | $7,571 | $1,747 | $44 |
| Average | $77,615 | $6,468 | $1,493 | $37 |
| 25th Percentile | $67,223 | $5,602 | $1,293 | $32 |
An entry-level Technical Customer Support Team Leader with under 1 year experience makes about $67,755. With less than 2 years of experience, a mid-level Technical Customer Support Team Leader makes around $68,182. After 2-4 years, the Technical Customer Support Team Leader pay rises to about $69,608. Those senior Technical Customer Support Team Leader with 5-8 years of experience earn roughly $72,225, and those Technical Customer Support Team Leader having 8 years or more experience are expected to earn about $74,948 on average.
| Levels | Salary |
|---|---|
| Entry Level Technical Customer Support Team Leader | $67,755 |
| Intermediate Level Technical Customer Support Team Leader | $68,182 |
| Senior Level Technical Customer Support Team Leader | $69,608 |
| Specialist Level Technical Customer Support Team Leader | $72,225 |
| Expert Level Technical Customer Support Team Leader | $74,948 |
| Entry Level | 13% |
| Mid Level | 12% |
| Senior Level | 10% |
| Top Level | 7% |
| Experienced | 3% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Quality Assurance: Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
| Skill | Salary | Demand |
|---|---|---|
|
Facility Maintenance
|
$99,183 |
38%
|
|
Effective Communication
|
$89,840 |
25%
|
|
Accountability
|
$86,965 |
21%
|
|
Time Management
|
$85,527 |
19%
|
|
Customer Satisfaction
|
$85,527 |
19%
|
|
Communication Skills
|
$83,371 |
16%
|
