ACLARA Customer Service Representative Salary in the United States

How much does a Customer Service Representative make at companies like ACLARA in the United States? The average salary for Customer Service Representative at companies like ACLARA in the United States is $39,719 as of April 24, 2024, but the range typically falls between $35,254 and $44,184. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About ACLARA

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View aclara Salary

What does a Customer Service Representative do at companies like ACLARA?

We have a future to create. So join Aclara, as we harness science and engineering to make a difference. We’re at the intersection of communications, data technology, energy, and national resource engineering.

Our 800 energy and utility customers across the globe ask us to solve complex challenges from making the power grid smarter, to delivering clear water, to empowering their customers to conserve energy. We’re a hardware, software and network engineering company building new solutions to hard problems. We’re big data gurus and in-the-field problem solvers.

Sound like your kind of challenge? Then join us.

We offer competitive benefits such as medical, dental, and vision care, 401k, vacation, holiday & personal time, and we are committed to diversity and to our veterans.

 

Aclara is seeking Customer Service Representatives to provide remote call center services associated with SGS communications infrastructure and meter deployment services.

 

Essential Functions:

  • Schedule customer appointments for meter exchanges via outbound phone calls.
  • Provide inbound response on a standby basis to schedule appointments and/or answer customer questions and/or concerns.

 

Knowledge/Skills/Abilities:

Required:

  • High School, GED, or equivalent work experience.
  • Three years of customer service experience including call center experience.
  • Fluent in English.
  • PC experience including basic knowledge of Microsoft Office and Windows 8 or above.
  • Must be available to work a flexible schedule between 7 AM-11 PM weekly and 8 AM-8PM Saturdays.
  • Access to a telephone (landline preferred) and ability to work remotely.
  • Access to a PC with Internet access and a Windows or newer operating system, USB headset and MS Office suite.
  • Detail oriented, good verbal, listening, phone and data entry skills.
  • Ability to maintain professionalism in all situations.
  • Ability to multi-task.
  • Ability to work under time constraints and meet deadlines.

 

Physical Demand:

  • Ability to sit or stand for long periods of time while talking on the phone.
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$35,254 Low Average $39,719 High $44,184

Understand the total compensation opportunity for Customer Service Representative at companies like ACLARA, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$35,254
$44,184
$39,719
The chart shows total cash compensation for the ACLARA Customer Service Representative in the United States, which includes base, and annual incentives can vary anywhere from $35,254 to $44,184 with an average total cash compensation of $39,719. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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