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As of August 01, 2026, the average salary for a Customer Care Representative in Iowa is $41,399 per year, which breaks down to an hourly rate of $20.
However, a Customer Care Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Care Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $45,987 | $3,832 | $884 | $22 |
| Average | $41,399 | $3,450 | $796 | $20 |
| 25th Percentile | $37,744 | $3,145 | $726 | $18 |
Parts ASAP (formerly All States Ag Parts) - Lake Mills, IA
Transamerica - Cedar Rapids, IA
Blick Art Materials - Fort Madison, IA
U-Haul - Des Moines, IA
A Customer Care Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Care Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Care Representative | $36,400 |
| Customer ... Level Customer Care Representative | $41,062 |
| Customer ... Level Customer Care Representative | $48,079 |
| Customer ... Level Customer Care Representative | $53,726 |
| Customer ... Level Customer Care Representative | $60,251 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Care Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Care Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Care Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $47,609 | $23.0 | 15% |
| Biotechnology | $45,539 | $22.0 | 10% |
| Energy & Utilities | $45,539 | $22.0 | 10% |
| Healthcare | $44,711 | $21.0 | 8% |
| Pharmaceuticals | $44,711 | $21.0 | 8% |
Understanding how a Customer Care Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $45,987 | $3,832 | $884 | $22 |
| Average | $41,399 | $3,450 | $796 | $20 |
| 25th Percentile | $37,744 | $3,145 | $726 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Care Representative job openings on our job board. Use the search bar below to find your perfect match.
Homesteaders Life Company Corp
West Des Moines, IA
Homesteaders Life Company Corp | West Des Moines, IA
Job Description. Job Description. Description. As a Claims Care Representative, you will support policyholders, beneficiaries, and other stakeholders throu... more
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New Way Ford
Coon Rapids, IA
New Way Ford | Coon Rapids, IA
Route Sales Representative. Fast Lane Auto Care hiring a Route Sales Representative to take ownership of an established customer base and expand it. The ro... more
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New Way Ford
Pocahontas, IA
New Way Ford | Pocahontas, IA
Route Sales Representative. Fast Lane Auto Care is looking for a Route Sales Representative to manage and grow an established sales territory serving profe... more
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New Way Ford
Carroll, IA
New Way Ford | Carroll, IA
Route Sales Representative. Fast Lane Auto Care is looking for a Route Sales Representative to manage and grow an established sales territory serving profe... more
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New Way Ford
Jefferson, IA
New Way Ford | Jefferson, IA
Job Description. Job Description. Fast Lane Motor Parts is looking for a Route Sales Representative to manage and grow an established sales territory servi... more
6 Days Ago
Cedar Rapids Bank & Trust
Johnston, IA
Cedar Rapids Bank & Trust | Johnston, IA
Client Care RepresentativeThe Client Care Representative is responsible for providing a best-in-class experience to current and prospective clients. Provid... more
7 Days Ago
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