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As of August 01, 2026, the average salary for a Customer Care Representative in Tennessee is $40,426 per year, which breaks down to an hourly rate of $19.
However, a Customer Care Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Care Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,906 | $3,742 | $864 | $22 |
| Average | $40,426 | $3,369 | $777 | $19 |
| 25th Percentile | $36,857 | $3,071 | $709 | $18 |
All-Star Heating and Air Conditioning - Knoxville, TN
DCC Propane, LLC - Huntingdon, TN
Spade Recruiting - Franklin, TN
Sutherland - Knoxville, TN
A Customer Care Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Care Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Care Representative | $35,544 |
| Customer ... Level Customer Care Representative | $40,097 |
| Customer ... Level Customer Care Representative | $46,949 |
| Customer ... Level Customer Care Representative | $52,463 |
| Customer ... Level Customer Care Representative | $58,834 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Care Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Care Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Care Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $46,490 | $22.0 | 15% |
| Biotechnology | $44,469 | $21.0 | 10% |
| Energy & Utilities | $44,469 | $21.0 | 10% |
| Healthcare | $43,660 | $21.0 | 8% |
| Pharmaceuticals | $43,660 | $21.0 | 8% |
Understanding how a Customer Care Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $44,906 | $3,742 | $864 | $22 |
| Average | $40,426 | $3,369 | $777 | $19 |
| 25th Percentile | $36,857 | $3,071 | $709 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Care Representative job openings on our job board. Use the search bar below to find your perfect match.
Agero (MA)
Memphis, TN
Agero (MA) | Memphis, TN
About Agero :Wherever drivers go, we're leading the way.Agero's mission is to rethink the vehicle ownership experience through a powerful combination of pa... more
7 Days Ago
U-Haul
Memphis, TN
U-Haul | Memphis, TN
U-Box Customer Care Representative (CCR. Local Delivery Driver)Have you ever wished the open road could be your office. If so, then consider becoming U-Hau... more
7 Days Ago
U-Haul
La Vergne, TN
U-Haul | La Vergne, TN
U-Haul - - Responsibilities: Operate a flatbed truck (training provided). Operate an 8000-lb propane forklift or a truck-mounted forklift (training provide... more
7 Days Ago
Cabinets To Go
Lawrenceburg, TN
Cabinets To Go | Lawrenceburg, TN
Customer Care Two AssociateServing the needs of our customers, stores and contractors, Customer Care Two associates service Inbound calls / Outbound calls,... more
7 Days Ago
FARRIS MOTOR COMPANY
Jefferson City, TN
FARRIS MOTOR COMPANY | Jefferson City, TN
Job Description. Job Description. Customer Experience. Representative$60,000. –$100,000+ Opportunity | No Sundays | Paid TrainingPeople Person. Competitive... more
5 Days Ago
VRC Companies
Knoxville, TN
VRC Companies | Knoxville, TN
Description:Title:Customer Care Agent Reports To:Customer Care Manager Summary:This position is responsible for interacting with customers to provide infor... more
3 Days Ago
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