Director - Customer Experience Salary in Salisbury, NC

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How much does a Director - Customer Experience make?

As of August 01, 2025, the average annual salary for a Director - Customer Experience in Salisbury, NC is around $169,258, with an hourly rate of $81. The average salary ranges from $137,873 (10th percentile) to $200,145 (90th percentile), with the majority earning between $152,830 (25th percentile) and $185,426 (75th percentile). A Director - Customer Experience's salary is shaped by several key factors, including experience level, specific skills, industry differences, company size, and so on. Below, we'll dive deeper into each of these factors to help you understand how they impact compensation.

View as table View as graph 25% $152,830 10% $137,873 90% $200,145 75% $185,426 $169,258 50%(Median) Didn’t find job title? Click

Director - Customer Experience Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $185,426 $15,452 $3,566 $89
Average $169,258 $14,105 $3,255 $81
25th Percentile $152,830 $12,736 $2,939 $73
500+ Director - Customer Experience job openings Go >

How much does a Director - Customer Experience make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Director - Customer Experience salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Director - Customer Experience hourly pay, weekly pay, monthly pay and so on.

Last Updated on August 01, 2025

How does experience level affect a Director - Customer Experience's Salary?

An entry-level Director - Customer Experience with under 1 year experience makes about $157,827. With less than 2 years of experience, a mid-level Director - Customer Experience makes around $159,326. After 2-4 years, the Director - Customer Experience pay rises to about $161,324. Those senior Director - Customer Experience with 5-8 years of experience earn roughly $163,822, and those Director - Customer Experience having 8 years or more experience are expected to earn about $166,321 on average.

Levels Salary
Entry Level Director - Customer Experience $157,827
Intermediate Level Director - Customer Experience $159,326
Senior Level Director - Customer Experience $161,324
Specialist Level Director - Customer Experience $163,822
Expert Level Director - Customer Experience $166,321
$157,827 0 yr
$159,326 < 2 yrs
$161,324 2-4 yrs
$163,822 5-8 yrs
$166,321 > 8 yrs
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Best-Paid Skills and Qualifications for Director - Customer Experience

What skills does a Director - Customer Experience need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.
  3. Continuous Improvement: A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
See More Skills
Skills Demand Percentage
Leadership 15.82%
Supply Chain 1.15%
Continuous Improvement 1.01%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Director - Customer Experience higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Patient Care, you can get a 21% salary raise. If you are good at Risk Management, your salary will increase by 9%. If you are expert in Digital Marketing, your salary will rise by 8%.
Skill Salary Salary % Increase
Patient Care
$204,803
21%
Risk Management
$184,492
9%
Digital Marketing
$182,799
8%
Agile
$181,107
7%
Accounting
$181,107
7%
Change Management
$179,414
6%

Job openings of Director - Customer Experience

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Cost of Living In Salisbury, NC

Cost of Living in Salisbury, NC is
-4.6% Lower
than the National Average

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Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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