Customer Experience Lead Salary in Pennsylvania

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How much does a Customer Experience Lead make in Pennsylvania? The average Customer Experience Lead salary in Pennsylvania is $63,262 as of March 26, 2024, but the range typically falls between $56,086 and $71,743. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Salary range for a Customer Experience Lead

$56,086 to $71,743

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Customer Experience Lead

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Location	Avg. Salary	Date Updated
Location Stroudsburg, PA	Avg. Salary $64,086	Date Updated March 26, 2024
Location Aaronsburg, PA	Avg. Salary $61,487	Date Updated March 26, 2024
Location Abbottstown, PA	Avg. Salary $61,741	Date Updated March 26, 2024
Location Abington, PA	Avg. Salary $66,875	Date Updated March 26, 2024
Location Ackermanville, PA	Avg. Salary $66,622	Date Updated March 26, 2024
Location Acme, PA	Avg. Salary $59,205	Date Updated March 26, 2024
Location Acosta, PA	Avg. Salary $56,923	Date Updated March 26, 2024
Location Adah, PA	Avg. Salary $62,058	Date Updated March 26, 2024
Location Adamsburg, PA	Avg. Salary $62,185	Date Updated March 26, 2024
Location Adamstown, PA	Avg. Salary $63,072	Date Updated March 26, 2024

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Search Customer Experience Lead Job Openings

Job Openings for Customer Experience Lead in Pennsylvania

VP of Customer Experience (SaaS)

Pharos - Las Vegas , NV

Lead and optimize the Professional Services, Support, and Customer Success / Account Management ... Experience with cloud-based solutions, print and document management, and/or SaaS business models

LinkedIn - 9 days ago

Advanced Digital Insights Analyst - Customer Experience

Kroger - San Jose , CA

Lead measurement strategy with stakeholders to enable reporting results effectively, leading to ... Any experience using Adobe Customer Journey Analytics, Adobe Experience Platform, Adobe Processing ...

LinkedIn - 18 days ago

Senior Vice President of Customer Experience

Interface AI - San Francisco , CA

Lead, mentor, and scale the Customer Success, Customer Support and services teams to ensure that ... Experience in AI-driven or tech companies preferred. * Proven track record in leading and scaling ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 29 days ago

Customer Experience Specialist III

HeartCentrix - San Francisco , CA

Partner with Program Lead to support 2-3 acquisitions of new companies by Zendesk * Partner with ... Own documentation describing the customer or agent experiences we seek to enable, as well as the ...

ZipRecruiter - 2 days ago

Customer Support Team Lead (Hybrid)

Haus Labs by Lady Gaga - El Segundo , CA

Customer Support Team Lead Salary: $60,000-$70,000 Department: Digital Manager ... Manager, Digital Customer Experience Who We Are Launched by Lady Gaga, Haus Labs is a vegan and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 21 days ago

Customer Service & Sales Lead Associate Sporting Goods

Elevate Sporting - Tacoma , WA

One or more years of experience working in a retail sales environment, ideally in a leadership role QUALIFICATIONS * Ability to lead in a fast-paced, rapidly changing, Customer facing environment

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

What does a Customer Experience Lead do?

Common responsibilities of a Customer Experience Lead

Demonstrated experience developing others and ensuring team success by inspiring and enabling team best practices, guidelines, and process improvements.

August 11, 2022

Provide value adds and digital customer experience thought leadership in working within marketing, with business partners, and with digital channel partners.

December 13, 2022

Assisting the manager on duty with the implementation of opening/closing procedures.

January 30, 2023

Develop measurable objectives to evaluate outcomes of implementations and determine future steps and potential to experiences and/or execution approaches (feed outcomes back to continuous improvement cycle).

February 20, 2023

Manage the day-to-day of the inbox, customer escalations, and determine proper staffing levels across channels/views to ensure customer service expectations are met.

February 28, 2023

Monitor Pending tickets for drafts, follow ups, refunds, and additional actions needed and solve whenever possible.

March 18, 2023

Lead complex, enterprise-wide projects implementing new concepts that improve customer journeys and that may impact multiple customer channels and touch points, including retail, dealer, assisted and digital channels.

March 20, 2023

Create modular design systems as they apply to product or marketing experiences and needs, with focus on consistency and attention to the smallest detail.

March 22, 2023

Drive processes and organizational changes that improve the CX Team's efficiency and effectiveness to enhance the overall experience across all stakeholders.

March 24, 2023

Act as the expert on all customer-facing policies and drive cross-functional efforts to improve those policies as needed.

April 05, 2023

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About Pennsylvania

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More

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