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Alternate job titles: Health Science Library Manager

Manages daily planning, operations, and staff of a medical library to meet the information needs of users. Oversees professional and support staff involved in cataloging, indexing, issuing books/materials, and keeping records of items on loan. Selects books and publications for purchase and subscribes to pertinent periodicals as allowed for by the given budget. Responds to more complex requests from faculty, medical staff, and students. Possess broad and current knowledge of medical developments and scientific literature. Requires a master's degree in library science. Typically reports to a di... view job details

Alternate job titles: Corporate Social Responsibility Manager

Manages programs supporting the corporate strategy designed to promote and represent the organization and brand as a socially responsible force in the community. Creates and plans outreach programs that engage, support, and partner with the community and produce a positive impact to address local issues. Collaborates with internal and external stakeholders to develop clear objectives and deliver meaningful and measurable results. Supports community relations programs' entire life cycle, including coordinating events, managing volunteers, and executing grant proposals. Requires a bachelor's deg... view job details

Alternate job titles: Clinical Social Service Programs Manager

Plans and implements programs to meet the social and emotional needs of patients and patients' families in a health care setting. Develops plans for patient care after release from treatment. Provides social services to patients/clients and their families. Collaborates with physicians, nurses, patients and their families to assess patient social needs and monitor progress of medical treatment. Coordinates planning for post-discharge care. Supervises professional staff. Prepares departmental budgets and reports. Requires a master's degree of Social Work. Typically reports to a director. Manages... view job details

Alternate job titles: Health Plan Member Services Manager

Manages the team responsible for providing customer service to healthcare plan members. Explains coverage details, confirms eligibility, verifies claim status, and may resolve billing issues. Ensures member service representatives follow established policies for addressing member inquiries and meet service quality goals. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Maintains confidentiality per HIPAA guidelines. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in ... view job details

Alternate job titles: Healthcare Facility Planning Manager

Manages professional services for assigned projects concerning design, construction, development, or installation of hospital buildings and facilities. Oversees all aspects of construction including progress, timing, costs and contracts. Directs construction, equipment installation, renovation and redesigning projects. Works with hospital departments to ensure design changes, equipment specifications/substitutions, purchasing and accounting procedures are in alignment with business objectives. Develops and designs feasibility studies for review. May require a bachelor's degree. Typically repor... view job details

Alternate job titles: Large Medical Clinic Manager

Administers the daily operations of a medical clinic staffed by more than 50 physicians providing multiple specialties and services. Prepares and monitors budgets, purchases equipment and supplies, oversees maintenance of the facility. Responsible for hiring and training office and nursing support staff. Establishes and oversees billing practices. May be responsible for contracts or negotiations with insurance providers. This is an administrative non-physician role. Typically requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-da... view job details

Alternate job titles: Patient Safety Programs and Training Manager

Manages a staff responsible for developing and implementing patient safety programs. Supervises the investigation of errors and then plans for resolution of all safety related incidents, including those involving employees, visitors, patients, and situations posing a threat to the hospital's buildings and equipment. Maintains records of patient-related errors and evaluates this information in order to identify the cause of the error. Collects, reviews, and analyzes information from the facility's safety programs to identify corrective action and programs as necessary. Recommends changes, polic... view job details

Alternate job titles: Grievance and Appeals Resolution Manager

Manages the appeal resolution team to ensure accurate, timely, and compliant handling of claim appeals and grievances. Oversees the review, investigation, and disposition of appeals in accordance with regulatory and contractual requirements. Promotes established procedures and quality standards to ensure consistency and compliance. Reviews complex or escalated appeals and provides technical guidance to staff. Monitors turnaround times, overturn rates, and quality results to meet departmental goals. Ensures compliance with applicable regulations, accreditation standards, and company policies. R... view job details

Alternate job titles: Provider Claims Process and Controls Manager

Manages the team responsible for administering the clinical coverage guidelines that determine if medical services, technologies, and/or drugs are covered by an insurance plan. Ensures that all claims are reviewed, settled, and processed in compliance with and according to contract provisions and regulatory requirements. Confirms the proper codes to use for claims processing. Responds to questions from medical staff and communicates details about policy and guidelines. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of thei... view job details

Alternate job titles: Provider Network Relations Manager

Manages the team responsible for developing and maintaining service relationships with physicians, providers, and administrators of a provider network. Analyzes feedback from network stakeholders to survey satisfaction and facilitate communication. Responds to inquiries about referrals, eligibility, credentialing, and other policy matters. Tracks and documents inquiries to ensure issues are resolved in a timely manner and adhere to applicable policies and procedures. Trains healthcare providers and physicians on network operating policies and procedures to ensure optimal network service standa... view job details

Alternate job titles: Clinical Management Programs Manager

Manages an organization's medical management programs, which may include case management, utilization review, quality management, and/or community health education programs. Collects and analyzes data on utilization, outcomes, costs, and quality to determine trends and identify problem areas. Develops and implements clinical guidelines for care designed to improve outcomes while managing costs. Requires a bachelor's degree. May require Registered Nurse (RN). Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures... view job details

Alternate job titles: Medical Education Manager

Manages the team responsible for conducting on-site education and consulting to clinicians and medical staff. Reviews and monitors the development of comprehensive clinical education programs and presentations. Ensures compliance with regulations, standards, and guidelines. Stays up to date with the latest developments in the medical field and maintains a working knowledge of best practices in clinical education. Requires a bachelor's degree. May require a Registered Nurse (RN) or a Registered Pharmacist (RPh) license. Typically reports to a director. Manages subordinate staff in the day-to-da... view job details

Alternate job titles: Healthcare Utilization Review Manager

Manages the team responsible for evaluating proposed and/or delivered healthcare services to determine if the services meet established health plan coverage guidelines. Receives, reviews, and acts on pre-authorization requests from service providers for medical procedures, treatments, admissions, and medications. Reviews patient and clinical information to ensure compliance with established utilization review guidelines. Refers more complex requests and those that need clinical review to a medical reviewer. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staf... view job details

Alternate job titles: Manager of Total Rewards

Manages the design, implementation, administration, communication, and ongoing evaluation of the organization's compensation and benefits programs, policies, and procedures. Ensures that compensation and benefits programs support the organization's business objectives and meet all legal requirements. Develops and manages compensation and benefits budgets. Oversees compensation processes, including survey participation, job evaluation, salary structure development, base pay administration, incentive plan design and analysis. Manages benefits planning and programs including health and welfare, r... view job details

Alternate job titles: Workplace Hazard Prevention Manager

Manages an organization's environmental and employee safety function to ensure protection from hazardous or dangerous workplace conditions. Develops policies and procedures to identify and mitigate environmental hazards that impact employees and ensure compliance with safety guidelines and regulations. Implements and manages programs to prevent environmental conditions that may cause injuries and illnesses within the workplace. Manages training and education initiatives, ensuring employees are aware of policies and regulations and implements performance improvement plans for repeated offenders... view job details

Alternate job titles: Digital and E-commerce Marketing Manager

Manages the implementation and development of marketing plans to fulfill the e-commerce vision and strategy for achieving corporate sales and conversion goals. Coordinates digital marketing efforts geared to grow business, increase customer engagement, promote products, and optimize the online experience. Utilizes messaging, best sellers, promotions, discounts, user reviews, and email campaigns to attract and retain customers. Deploys SEO tools and methods to ensure e-commerce website is optimized for searching and performance responsiveness as well as delivering visual appeal and compelling c... view job details

Alternate job titles: Customer Service Manager -E-commerce

Manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports t... view job details

Alternate job titles: Technical Program Development Manager

Leads the design and delivery of technical training programs. Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on t... view job details

Alternate job titles: Big Data Analytics Manager

Manages the identification and utilization of large data sets to identify trends, patterns, and provide key business insights. Oversees and promotes data mining, cleaning, and aggregation processes and frameworks to prepare data, implement data models, conduct analysis, and develop databases. Coordinates the design and implementation of big data solutions for an organization, collaborating and liaising with stakeholders to ensure needs are captured. Provides technical guidance to evaluate data models, review code, and source data pipelines. Prioritizes tasks and allocates resources effectively... view job details

Alternate job titles: Firmware Engineering Manager

Leads the design, development, testing, debugging, and implementation of embedded software and systems. Guides the development of software and firmware source code in C/C++, Embedded C, and other languages and common communication interfaces like SPI, I2C, USB, UART, and others. Utilizes version control, simulation, debugging, and other development tools. Collaborates cross functionally with hardware engineers. Coordinates engineering support for testing, deployment, and updates. Requires a bachelor's degree in computer science, electrical engineering, or related field. Typically reports to a ... view job details