As of March 01, 2025, the average annual salary for an At Risk Customer Support Representative II in Lexington, KY is $42,400. Salary.com reports that pay typically ranges from $38,200 to $47,400, with most professionals earning between $34,376 and $51,952.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $47,400 | $3,950 | $912 | $23 |
| Average | $42,400 | $3,533 | $815 | $20 |
| 25th Percentile | $38,200 | $3,183 | $735 | $18 |
An entry-level At Risk Customer Support Representative II with under 1 year experience makes about $40,476. With less than 2 years of experience, a mid-level At Risk Customer Support Representative II makes around $40,601. After 2-4 years, the At Risk Customer Support Representative II pay rises to about $42,218. Those senior At Risk Customer Support Representative II with 5-8 years of experience earn roughly $44,278, and those At Risk Customer Support Representative II having 8 years or more experience are expected to earn about $44,425 on average.
| Levels | Salary |
|---|---|
| Entry Level At Risk Customer Support Representative II | $40,476 |
| Intermediate Level At Risk Customer Support Representative II | $40,601 |
| Senior Level At Risk Customer Support Representative II | $42,218 |
| Specialist Level At Risk Customer Support Representative II | $44,278 |
| Expert Level At Risk Customer Support Representative II | $44,425 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 0% |
| Top Level | 4% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Client Interaction: Client-facing skills are the abilities necessary to provide quality customer service. Client-facing employees are those who interact directly with customers in person or through phone conversations, online messages and any other methods of communication that a business uses.
| Skill | Salary | Demand |
|---|---|---|
|
Understanding Customer Needs
|
$66,568 |
57%
|
|
Prospecting
|
$54,696 |
29%
|
|
Risk Management
|
$54,272 |
28%
|
|
Analysis
|
$51,304 |
21%
|
|
Innovation
|
$50,456 |
19%
|
|
Collaboration
|
$48,760 |
15%
|
