As of January 01, 2025, the average annual salary for a Call Center Operations Director in Pennsylvania is $181,100. According to Salary.com, salaries can range from a low of $127,990 to a high of $235,548, with most professionals earning between $153,300 and $209,600.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $209,971 | $17,498 | $4,038 | $101 |
| Average | $181,447 | $15,121 | $3,489 | $87 |
| 25th Percentile | $153,525 | $12,794 | $2,952 | $74 |
An entry-level Call Center Operations Director with under 1 year experience makes about $179,740. With less than 2 years of experience, a mid-level Call Center Operations Director makes around $179,740. After 2-4 years, the Call Center Operations Director pay rises to about $179,740. Those senior Call Center Operations Director with 5-8 years of experience earn roughly $179,740, and those Call Center Operations Director having 8 years or more experience are expected to earn about $179,740 on average.
| Levels | Salary |
|---|---|
| Entry Level Call Center Operations Director | $179,740 |
| Intermediate Level Call Center Operations Director | $179,740 |
| Senior Level Call Center Operations Director | $179,740 |
| Specialist Level Call Center Operations Director | $179,740 |
| Expert Level Call Center Operations Director | $179,740 |
| Entry Level | 1% |
| Mid Level | 1% |
| Senior Level | 1% |
| Top Level | 1% |
| Experienced | 1% |
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Call Center Operations Director salary varies from city to city. Compared with national average salary of Call Center Operations Director, the highest Call Center Operations Director salary is in San Francisco, CA, where the Call Center Operations Director salary is 25.0% above. The lowest Call Center Operations Director salary is in Miami, FL, where the Call Center Operations Director salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $226,900 |
25.0%
|
| Washington, DC | $202,000 |
11.3%
|
| Miami, FL | $175,100 |
|
| Chicago, IL | $190,400 |
4.9%
|
| Boston, MA | $203,500 |
12.1%
|
| New York, NY | $212,000 |
16.8%
|
