As of March 01, 2025, the average annual salary for a Call Center Traffic and Scheduling Manager in Cedar Rapids, IA is $103,200. According to Salary.com, salaries can range from a low of $80,943 to a high of $133,404, with most professionals earning between $91,550 and $119,010.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $119,010 | $9,918 | $2,289 | $57 |
| Average | $103,200 | $8,600 | $1,985 | $50 |
| 25th Percentile | $91,550 | $7,629 | $1,761 | $44 |
An entry-level Call Center Traffic and Scheduling Manager with under 1 year experience makes about $97,565. With less than 2 years of experience, a mid-level Call Center Traffic and Scheduling Manager makes around $98,080. After 2-4 years, the Call Center Traffic and Scheduling Manager pay rises to about $99,280. Those senior Call Center Traffic and Scheduling Manager with 5-8 years of experience earn roughly $100,653, and those Call Center Traffic and Scheduling Manager having 8 years or more experience are expected to earn about $103,484 on average.
| Levels | Salary |
|---|---|
| Entry Level Call Center Traffic and Scheduling Manager | $97,565 |
| Intermediate Level Call Center Traffic and Scheduling Manager | $98,080 |
| Senior Level Call Center Traffic and Scheduling Manager | $99,280 |
| Specialist Level Call Center Traffic and Scheduling Manager | $100,653 |
| Expert Level Call Center Traffic and Scheduling Manager | $103,484 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 4% |
| Top Level | 2% |
| Experienced | 0% |
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| Skill | Salary | Demand |
|---|---|---|
|
Service Quality
|
$122,808 |
19%
|
|
Customer Communications
|
$114,552 |
11%
|
|
Financial Statements
|
$114,552 |
11%
|
|
Continuous Improvement
|
$113,520 |
10%
|
|
Management Skills
|
$112,488 |
9%
|
|
Regulatory Compliance
|
$112,488 |
9%
|
