As of April 01, 2025, the average annual salary for a Contact Center Metrics Analyst I in Alabama is $48,490. According to Salary.com, salaries can range from a low of $39,893 to a high of $56,514, with most professionals earning between $43,990 and $52,690.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $52,690 | $4,391 | $1,013 | $25 |
| Average | $48,490 | $4,041 | $933 | $23 |
| 25th Percentile | $43,990 | $3,666 | $846 | $21 |
An entry-level Contact Center Metrics Analyst I with under 1 year experience makes about $47,356. With less than 2 years of experience, a mid-level Contact Center Metrics Analyst I makes around $48,814. After 2-4 years, the Contact Center Metrics Analyst I pay rises to about $51,400. Those senior Contact Center Metrics Analyst I with 5-8 years of experience earn roughly $51,778, and those Contact Center Metrics Analyst I having 8 years or more experience are expected to earn about $51,967 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Metrics Analyst I | $47,356 |
| Intermediate Level Contact Center Metrics Analyst I | $48,814 |
| Senior Level Contact Center Metrics Analyst I | $51,400 |
| Specialist Level Contact Center Metrics Analyst I | $51,778 |
| Expert Level Contact Center Metrics Analyst I | $51,967 |
| Entry Level | 10% |
| Mid Level | 8% |
| Senior Level | 3% |
| Top Level | 2% |
| Experienced | 2% |
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Contact Center Metrics Analyst I salary varies from city to city. Compared with national average salary of Contact Center Metrics Analyst I, the highest Contact Center Metrics Analyst I salary is in San Francisco, CA, where the Contact Center Metrics Analyst I salary is 24.9% above. The lowest Contact Center Metrics Analyst I salary is in Miami, FL, where the Contact Center Metrics Analyst I salary is 3.9% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $65,990 |
24.9%
|
| Washington, DC | $58,490 |
10.7%
|
| Miami, FL | $50,790 |
|
| Chicago, IL | $54,590 |
3.3%
|
| Boston, MA | $58,890 |
11.5%
|
| New York, NY | $61,190 |
15.9%
|
