How much does a Customer Care Supervisor make in San Jose, CA? The average Customer Care Supervisor salary in San Jose, CA is $95,800 as of March 26, 2024, but the range typically falls between $84,300 and $109,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Care Supervisor Salary | $73,830 | San Jose,CA | March 26, 2024 |
25th Percentile Customer Care Supervisor Salary | $84,300 | San Jose,CA | March 26, 2024 |
50th Percentile Customer Care Supervisor Salary | $95,800 | San Jose,CA | March 26, 2024 |
75th Percentile Customer Care Supervisor Salary | $109,900 | San Jose,CA | March 26, 2024 |
90th Percentile Customer Care Supervisor Salary | $122,737 | San Jose,CA | March 26, 2024 |
The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
7 + years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Annuities Customer Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
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About San Jose, California San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, th....More
San Jose, California area prices were up 2.9% from a year ago View the Cost of Living in San Jose, California
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