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Customer Satisfaction & Retention Manager Salary in New Mexico

How much does a Customer Satisfaction & Retention Manager make in New Mexico?

As of August 01, 2026, the average salary for a Customer Satisfaction & Retention Manager in New Mexico is $85,490 per year, which breaks down to an hourly rate of $41.

However, a Customer Satisfaction & Retention Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $101,538
  • Majority Range (25th-75th percentile): $80,390 to $93,890
  • Entry-Level (10th percentile): $75,747
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View as table View as graph 25% $80,390 10% $75,747 90% $101,538 75% $93,890 $85,490 50%(Median) Didn’t find job title? Click

Customer Satisfaction & Retention Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $93,890 $7,824 $1,806 $45
Average $85,490 $7,124 $1,644 $41
25th Percentile $80,390 $6,699 $1,546 $39
Check out Customer Satisfaction & Retention Manager Job Openings in New Mexico
Account Retention Specialists

MAJIK Enterprises International Inc. - SUNBURY, PA

Customer Success Manager

Year Up United - SALT LAKE CITY, UT

Customer Success Manager

Year Up United - BLOOMFIELD, PA

Customer Success Manager

Year Up United - EDGEWOOD, PA

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Key Factors That Influence Customer Satisfaction & Retention Manager Salaries

A Customer Satisfaction & Retention Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Satisfaction & Retention Manager Salaries?

Experience is a primary driver of a Customer Satisfaction & Retention Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service Escalation Specialist (3-5 years): $49,556
  • Customer Service Escalation Manager (5+ years): $91,675
  • At Risk Customer Support Supervisor (5+ years): $59,795
  • Customer Satisfaction & Retention Manager (5+ years): $85,405
Job Role Years of Experience Average Salary
Customer Service Escalation Specialist3-5 years$49,556
Customer Service Escalation Manager5+ years$91,675
At Risk Customer Support Supervisor5+ years$59,795
Customer Satisfaction & Retention Manager5+ years$85,405
$49,556 Customer ...
$91,675 Customer ...
$59,795 At Risk C...
$85,405 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Satisfaction & Retention Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Algodones: $86,390
  • Belen: $85,890
  • Bernalillo: $86,490

Customer Satisfaction & Retention Manager Salary by Company Size: Startups vs. Enterprise

Customer Satisfaction & Retention Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $95,701. While startup companies pay approximate $80,961.

Customer Satisfaction & Retention Manager Salary by Company Size

Company Size Employees Average Salary
Startup1~50$80,961
Growth Stage51~500$85,626
Established501~5000$92,416
Enterprise5000+$95,701

Customer Satisfaction & Retention Manager Salary by Industry: Top Paying Sectors

For Customer Satisfaction & Retention Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Satisfaction & Retention Manager positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Customer Satisfaction & Retention Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Satisfaction & Retention Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet$102,588$49.020%
Biotechnology$98,313$47.015%
Financial Services$98,313$47.015%
Energy & Utilities$94,039$45.010%
Insurance$94,039$45.010%

Customer Satisfaction & Retention Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Satisfaction & Retention Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$80,390
Average $85,490/year
$93,890
$6,699
Average $7,124/month
$7,824
$1,546
Average $1,644/week
$1,806
$39
Average $41/hour
$45
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $93,890 $7,824 $1,806 $45
Average $85,490 $7,124 $1,644 $41
25th Percentile $80,390 $6,699 $1,546 $39

Salaries of jobs related to Customer Satisfaction & Retention Manager

Find Your Next Customer Satisfaction & Retention Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Satisfaction & Retention Manager job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Year Up United

    PENN HILLS, PA

    Customer Success Manager

    Year Up United | PENN HILLS, PA

    Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals pas... more

    12 Days Ago

  • Year Up United

    SOUTH HILLS, PA

    Customer Success Manager

    Year Up United | SOUTH HILLS, PA

    Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals pas... more

    12 Days Ago

  • Year Up United

    MCCANDLESS, PA

    Customer Success Manager

    Year Up United | MCCANDLESS, PA

    Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals pas... more

    12 Days Ago

  • Year Up United

    OAKMONT, PA

    Customer Success Manager

    Year Up United | OAKMONT, PA

    Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals pas... more

    12 Days Ago

  • Year Up United

    MC KNIGHT, PA

    Customer Success Manager

    Year Up United | MC KNIGHT, PA

    Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals pas... more

    12 Days Ago

  • Year Up United

    CARSON, PA

    Customer Success Manager

    Year Up United | CARSON, PA

    Year Up is seeking an Entry Level Customer Success Specialist to join our dedicated Customer Service & Support team. This role is ideal for individuals pas... more

    12 Days Ago

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