Customer Service Manager -E-commerce Salary in District of Columbia

How much does a Customer Service Manager -E-commerce make in District of Columbia?

As of August 01, 2026, the average salary for a Customer Service Manager -E-commerce in District of Columbia is $105,300 per year, which breaks down to an hourly rate of $51.

However, a Customer Service Manager -E-commerce's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $126,697
  • Majority Range (25th-75th percentile): $90,900 to $116,500
  • Entry-Level (10th percentile): $77,790
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View as table View as graph 25% $90,900 10% $77,790 90% $126,697 75% $116,500 $105,300 50%(Median) Didn’t find job title? Click

Customer Service Manager -E-commerce Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $116,500 $9,708 $2,240 $56
Average $105,300 $8,775 $2,025 $51
25th Percentile $90,900 $7,575 $1,748 $44
Check out Customer Service Manager -E-commerce Job Openings in District of Columbia
Assistant Customer Service Manager DLT

Harris Teeter - Washington, DC

Customer Service&amp

Whole Foods - Washington, DC

Customer Service&amp

Whole Foods Market - Washington, DC

Customer Service&amp

Whole Foods Market - Washington, DC

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Key Factors That Influence Customer Service Manager -E-commerce Salaries

A Customer Service Manager -E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Manager -E-commerce Salaries?

Experience is a primary driver of a Customer Service Manager -E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $99,924
  • Early Career (1-2 years): $100,568
  • Mid-Level (2-4 years): $102,072
  • Senior-Level (5-8 years): $103,791
  • Expert (over 8 years): $106,475
Levels Salary
Entry Level Customer Service Manager -E-commerce$99,924
Intermediate Level Customer Service Manager -E-commerce$100,568
Senior Level Customer Service Manager -E-commerce$102,072
Specialist Level Customer Service Manager -E-commerce$103,791
Expert Level Customer Service Manager -E-commerce$106,475
$99,924 0 yr
$100,568 < 2 yrs
$102,072 2-4 yrs
$103,791 5-8 yrs
$106,475 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Service Manager -E-commerces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Parcel Return Service: $104,700
  • Washington: $104,700
  • Naval Anacost Annex: $104,700

Customer Service Manager -E-commerce Salary by Company Size: Startups vs. Enterprise

Customer Service Manager -E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $117,877. While startup companies pay approximate $99,721.

Customer Service Manager -E-commerce Salary by Company Size

Company Size Employees Average Salary
Startup1~50$99,721
Growth Stage51~500$105,467
Established501~5000$113,831
Enterprise5000+$117,877

Customer Service Manager -E-commerce Salary by Industry: Top Paying Sectors

For Customer Service Manager -E-commerce roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 51% above the average. In contrast, Customer Service Manager -E-commerce positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Manager -E-commerce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Manager -E-commerce

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$159,266$77.051%
Software & Networking$154,001$74.046%
Pharmaceuticals$148,736$72.041%
Internet$143,471$69.036%
Biotechnology$138,206$66.031%

Customer Service Manager -E-commerce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Manager -E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Customer Service Manager -E-commerce Job

Ready to take the next step in your career? Browse thousands of current Customer Service Manager -E-commerce job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Navy Mutual

    Washington, DC

    Navy Mutual | Washington, DC

    Customer Service SpecialistAre you motivated by mission-driven work and passionate about delivering exceptional service to those who protect our nation. Na... more

    9 Days Ago

  • Confidential

    Washington, D.C., DC

    Confidential | Washington, D.C., DC

    Head of Customer Service. About the Company. Influential venture capital firm. Industry. Retail. Type. Privately Held. Founded. 2024. Employees. 1-10. Abou... more

    7 Days Ago

  • AHU Technologies, Inc.

    Washington, DC

    AHU Technologies, Inc. | Washington, DC

    Customer Service Representative Cashier. This position is in the Client, Client, The incumbent performs a variety of customer related duties for Client as ... more

    8 Days Ago

  • TechOp Solutions International

    Washington, DC

    TechOp Solutions International | Washington, DC

    Job Description. Job Description. Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This i... more

    8 Days Ago

  • FedEx

    Washington, DC

    FedEx | Washington, DC

    FedEx - - Responsibilities: Provide an outstanding customer service experience using consultative skills to anticipate customer needs, suggest alternatives... more

    8 Days Ago

  • Family Dollar

    Washington, DC

    Family Dollar | Washington, DC

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited... more

    9 Days Ago

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