Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
As of August 01, 2026, the average salary for a Customer Service Manager -E-commerce in Maryland is $98,000 per year, which breaks down to an hourly rate of $47.
However, a Customer Service Manager -E-commerce's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI Onboarding
AI-Powered HR
Customer Service Manager -E-commerce Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $108,500 | $9,042 | $2,087 | $52 |
| Average | $98,000 | $8,167 | $1,885 | $47 |
| 25th Percentile | $84,600 | $7,050 | $1,627 | $41 |
Goodwill of Central and Northern Arizona - Westminster, MD
Suburban Propane - Millersville, MD
National Board for Certification in Occupational Therapy, Inc - Gaithersburg, MD
Giant Food - Westminster, MD
A Customer Service Manager -E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Manager -E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Entry Level Customer Service Manager -E-commerce | $93,056 |
| Intermediate Level Customer Service Manager -E-commerce | $93,656 |
| Senior Level Customer Service Manager -E-commerce | $95,057 |
| Specialist Level Customer Service Manager -E-commerce | $96,657 |
| Expert Level Customer Service Manager -E-commerce | $99,156 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Manager -E-commerces. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Customer Service Manager -E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $109,705. While startup companies pay approximate $92,808.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $92,808 |
| Growth Stage | 51~500 | $98,156 |
| Established | 501~5000 | $105,940 |
| Enterprise | 5000+ | $109,705 |
For Customer Service Manager -E-commerce roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 51% above the average. In contrast, Customer Service Manager -E-commerce positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Manager -E-commerce as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $148,225 | $71.0 | 51% |
| Software & Networking | $143,325 | $69.0 | 46% |
| Pharmaceuticals | $138,425 | $67.0 | 41% |
| Internet | $133,525 | $64.0 | 36% |
| Biotechnology | $128,625 | $62.0 | 31% |
Understanding how a Customer Service Manager -E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $108,500 | $9,042 | $2,087 | $52 |
| Average | $98,000 | $8,167 | $1,885 | $47 |
| 25th Percentile | $84,600 | $7,050 | $1,627 | $41 |
Ready to take the next step in your career? Browse thousands of current Customer Service Manager -E-commerce job openings on our job board. Use the search bar below to find your perfect match.
James Brown - State Farm Agent
Hyattsville, MD
James Brown - State Farm Agent | Hyattsville, MD
Job Description. Job Description. Position Overview. Successful State Farm Agent is seeking a qualified professional to join their winning team for the rol... more
3 Days Ago
Public Storage
White Marsh, MD
Public Storage | White Marsh, MD
Customer Service Self Storage Manager. Public Storage is the self-storage industry leader and we are hiring now. Earn $17.00 per hour. Our benefits total r... more
5 Days Ago
Harris Teeter
Potomac, MD
Harris Teeter | Potomac, MD
Harris Teeter - - Responsibilities: Supervise up to 120 associates in the Customer Service Department. Assist the Department Manager with overall direction... more
2 Days Ago
Harris Teeter
CALIFORNIA, MD
Harris Teeter | CALIFORNIA, MD
Harris Teeter - JobID: 212081 [Department Supervisor] As an Assistant Customer Service Manager at Harris Teeter, you'll: Supervise up to 120 associates in ... more
2 Days Ago
Harris Teeter
Severna Park, MD
Harris Teeter | Severna Park, MD
Harris Teeter - - Responsibilities: Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and acco... more
2 Days Ago
Harris Teeter
Olney, MD
Harris Teeter | Olney, MD
Harris Teeter - - Responsibilities: Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and acco... more
2 Days Ago
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Explore Cost of Living CalculatorSalary.com experts will help you thrive your workplaces.
Salary.com provides salary survey data for thousands of industry Jobs.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers:
