As of April 01, 2025, the average annual salary for a Customer Success/Onboarding Manager in Massachusetts is $124,100. Salary.com reports that pay typically ranges from $111,300 to $137,100, with most professionals earning between $99,646 and $148,936.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $137,100 | $11,425 | $2,637 | $66 |
| Average | $124,100 | $10,342 | $2,387 | $60 |
| 25th Percentile | $111,300 | $9,275 | $2,140 | $54 |
An entry-level Customer Success/Onboarding Manager with under 1 year experience makes about $119,383. With less than 2 years of experience, a mid-level Customer Success/Onboarding Manager makes around $119,958. After 2-4 years, the Customer Success/Onboarding Manager pay rises to about $121,875. Those senior Customer Success/Onboarding Manager with 5-8 years of experience earn roughly $124,175, and those Customer Success/Onboarding Manager having 8 years or more experience are expected to earn about $127,461 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Success/Onboarding Manager | $119,383 |
| Intermediate Level Customer Success/Onboarding Manager | $119,958 |
| Senior Level Customer Success/Onboarding Manager | $121,875 |
| Specialist Level Customer Success/Onboarding Manager | $124,175 |
| Expert Level Customer Success/Onboarding Manager | $127,461 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 7% |
| Top Level | 9% |
| Experienced | 12% |
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Customer Success/Onboarding Manager salary varies from city to city. Compared with national average salary of Customer Success/Onboarding Manager, the highest Customer Success/Onboarding Manager salary is in San Francisco, CA, where the Customer Success/Onboarding Manager salary is 24.9% above. The lowest Customer Success/Onboarding Manager salary is in Miami, FL, where the Customer Success/Onboarding Manager salary is 3.9% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $142,500 |
24.9%
|
| Washington, DC | $126,300 |
10.7%
|
| Miami, FL | $109,600 |
|
| Chicago, IL | $117,900 |
3.3%
|
| Boston, MA | $127,200 |
11.5%
|
| New York, NY | $132,200 |
15.9%
|
