Contact Center Quality Analyst Salary in Auburn, Alabama

How much does a Contact Center Quality Analyst make in Auburn, AL? The average Contact Center Quality Analyst salary in Auburn, AL is $40,506 as of November 25, 2019, but the range typically falls between $34,624 and $46,351. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Description

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Quality Analyst.

Job Openings for Contact Center Quality Analyst in Auburn, AL
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Robert Barton , Chief Operating Officer
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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City, State Compared to national average
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-1.0%

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Average Base Salary

Core compensation

 
 
 
34624
46351
40506

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35407
49083
41820
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst in Auburn, AL. The base salary for Contact Center Quality Analyst ranges from $34,624 to $46,351 with the average base salary of $40,506. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,407 to $49,083 with the average total cash compensation of $41,820.
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34624
46351

 

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About Auburn, Alabama    The city of Auburn lies in western Lee County and is bordered by the city of Opelika to the northeast and by Chambers County to the north. The city st....More

Auburn, Alabama  area prices were up 1.5% from a year ago    View the Cost of Living in Auburn, Alabama

Contact Center Quality Analyst Salary in popular cities: BirminghamMontgomeryMobile

Skills associated with Contact Center Quality Analyst: Training Needs Analysis, Customer Service Metrics, Statistical Reporting, Service Level Agreements (SLA) ...More

Salary estimation for Contact Center Quality Analyst at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC