As of April 01, 2025, the average annual salary for a Contact Center Director in Lowell, MA is $185,112. Salary.com reports that pay typically ranges from $169,110 to $204,010, with most professionals earning between $154,541 and $221,216.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $189,565 | $15,797 | $3,645 | $91 |
| Average | $172,005 | $14,334 | $3,308 | $83 |
| 25th Percentile | $157,136 | $13,095 | $3,022 | $76 |
An entry-level Contact Center Director with under 1 year experience makes about $185,112. With less than 2 years of experience, a mid-level Contact Center Director makes around $185,112. After 2-4 years, the Contact Center Director pay rises to about $185,112. Those senior Contact Center Director with 5-8 years of experience earn roughly $185,112, and those Contact Center Director having 8 years or more experience are expected to earn about $185,112 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Director | $185,112 |
| Intermediate Level Contact Center Director | $185,112 |
| Senior Level Contact Center Director | $185,112 |
| Specialist Level Contact Center Director | $185,112 |
| Expert Level Contact Center Director | $185,112 |
| Entry Level | 8% |
| Mid Level | 8% |
| Senior Level | 8% |
| Top Level | 8% |
| Experienced | 8% |
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