How much does a Contact Center Representative III - Inbound make hourly in the United States? The average hourly wage for a Contact Center Representative III - Inbound in the United States is $20 as of December 28, 2020, but the range typically falls between $18 and $22. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $18 10% $16 90% $25 75% $22 $20 50%(Median)
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Job Description for Contact Center Representative III - Inbound

Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Contact Center Representative III - Inbound
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Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total hourly compensation opportunity for a Contact Center Representative III - Inbound, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
18
22
20

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
19
26
22
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Contact Center Representative III - Inbound in the United States. The average hourly rate for Contact Center Representative III - Inbound ranges from $18 to $22 with the average hourly pay of $20. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $19 to $26 with the average total hourly cash compensation of $22.
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18
22

 

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Skills associated with Contact Center Representative III - Inbound: Service Management, VoIP Software, Service Operations, Service Level Management ...More

Salary estimation for Contact Center Representative III - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative III - Inbound : HR Service Center Representative