Contact Center Representative IV - Inbound Salary in the United States

How much does a Contact Center Representative IV - Inbound make hourly in the United States? The average hourly wage for a Contact Center Representative IV - Inbound in the United States is $31 as of September 26, 2019, but the range typically falls between $26 and $38. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Contact Center Representative IV - Inbound: Customer Relationship Management (CRM) software, Service Desk Management, Service Operations, Service Management ...More

Salary estimation for Contact Center Representative IV - Inbound at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP

Jobs with a similar salary range to Contact Center Representative IV - Inbound : Metrologist

Job Description

Contact Center Representative IV - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative IV - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Handles difficult situations and assists in training lower level contact center representatives. Additionally, Contact Center Representative IV - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Representative IV - Inbound.

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Average Hourly Wage

Core compensation

 
 
 
26
38
31

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
27
42
32
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Contact Center Representative IV - Inbound in the United States. The average hourly rate for Contact Center Representative IV - Inbound ranges from $26 to $38 with the average hourly pay of $31. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $27 to $42 with the average total hourly cash compensation of $32.
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Job Openings for Contact Center Representative IV - Inbound
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Peter Castle , Chief Operating Officer, Director
VASO CORP
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2017
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Contact Center Representative IV - Inbound Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%