Hourly Wage for Contact Center Representative IV - Inbound Salary
How much does a Contact Center Representative IV - Inbound make hourly in the United States? The average hourly wage for a Contact Center Representative IV - Inbound in the United States is $26 as of May 27, 2022, but the range typically falls between $22 and $31. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Job Description for Contact Center Representative IV - Inbound
Contact Center Representative IV - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative IV - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Handles difficult situations and assists in training lower level contact center representatives. Additionally, Contact Center Representative IV - Inbound requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Contact Center Representative IV - Inbound independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2022 Salary.com)... View full job description
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Contact Center Representative IV - Inbound Pay Difference by Location
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I (Incl. Selling) | Experience 0 - 1 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Inbound | Experience 2 - 5 | EducationHigh School | Salary Compared to This Job |
- Contact Center Representative IV - Inbound Salaries with a High School Diploma or Technical Certificate
- Contact Center Representative IV - Inbound Salaries with an Associate's Degree
- Contact Center Representative IV - Inbound Salaries with a Bachelor's Degree
- Contact Center Representative IV - Inbound Salaries with a Master's Degree or MBA
- Contact Center Representative IV - Inbound Salaries with a JD, MD, PhD or Equivalent
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Skills associated with Contact Center Representative IV - Inbound: Service Management, Service Level Management, Service Desk Management, Customer Relationship Management (CRM) software ...More
Salary estimation for Contact Center Representative IV - Inbound at companies like : CHRISTOPHER & BANKS CORP, VASO CORP, WORLD FUEL SERVICES CORP
Jobs with a similar salary range to Contact Center Representative IV - Inbound : Revenue Integrity Analyst, Metrologist
