Contact Center Representative IV - Inbound Salary in District of Columbia

How much does a Contact Center Representative IV - Inbound make in District of Columbia? The average Contact Center Representative IV - Inbound salary in District of Columbia is $71,171 as of January 20, 2020, but the range typically falls between $60,897 and $88,051. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $60,897 10% $51,543 90% $103,419 75% $88,051 $71,171 50%(Median)
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Job Description

Contact Center Representative IV - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative IV - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Handles difficult situations and assists in training lower level contact center representatives. Additionally, Contact Center Representative IV - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $70,813 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $70,813 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $70,813 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $70,813 Date Updated January 20, 2020
Job Openings for Contact Center Representative IV - Inbound in District of Columbia
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