As of December 01, 2024, the average annual pay of Contact Center Scheduler I in New Bedford, MA is $56,822. While Salary.com is seeing that Contact Center Scheduler I salary in New Bedford, MA can go up to $75,728 or down to $43,118, but most earn between $49,649 and $66,718. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduler I in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $63,001 | $5,250 | $1,212 | $30 |
| Average | $53,656 | $4,471 | $1,032 | $26 |
| 25th Percentile | $46,883 | $3,907 | $902 | $23 |
An entry-level Contact Center Scheduler I with under 1 year experience makes about $54,709. With less than 2 years of experience, a mid-level Contact Center Scheduler I makes around $57,255. After 2-4 years, the Contact Center Scheduler I pay rises to about $63,279. Those senior Contact Center Scheduler I with 5-8 years of experience earn roughly $64,160, and those Contact Center Scheduler I having 8 years or more experience are expected to earn about $64,601 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduler I | $54,709 |
| Intermediate Level Contact Center Scheduler I | $57,255 |
| Senior Level Contact Center Scheduler I | $63,279 |
| Specialist Level Contact Center Scheduler I | $64,160 |
| Expert Level Contact Center Scheduler I | $64,601 |
| Entry Level | 2% |
| Mid Level | 7% |
| Senior Level | 18% |
| Top Level | 20% |
| Experienced | 20% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Appointment Scheduling: Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
Health Care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.
| Skill | Salary | Demand |
|---|---|---|
|
Service Excellence
|
$162,511 |
186%
|
|
Analysis
|
$75,005 |
32%
|
|
EHR
|
$67,618 |
19%
|
|
Patient Registration
|
$67,050 |
18%
|
|
Coordination
|
$66,482 |
17%
|
|
Negotiating
|
$64,777 |
14%
|
