As of April 01, 2025, the average annual salary for a Contact Center Scheduler I in San Jose, CA is $66,563. Salary.com reports that pay typically ranges from $60,367 to $72,318, with most professionals earning between $54,726 and $77,558.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $72,318 | $6,026 | $1,391 | $35 |
| Average | $66,563 | $5,547 | $1,280 | $32 |
| 25th Percentile | $60,367 | $5,031 | $1,161 | $29 |
An entry-level Contact Center Scheduler I with under 1 year experience makes about $64,991. With less than 2 years of experience, a mid-level Contact Center Scheduler I makes around $66,992. After 2-4 years, the Contact Center Scheduler I pay rises to about $70,514. Those senior Contact Center Scheduler I with 5-8 years of experience earn roughly $71,029, and those Contact Center Scheduler I having 8 years or more experience are expected to earn about $71,287 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduler I | $64,991 |
| Intermediate Level Contact Center Scheduler I | $66,992 |
| Senior Level Contact Center Scheduler I | $70,514 |
| Specialist Level Contact Center Scheduler I | $71,029 |
| Expert Level Contact Center Scheduler I | $71,287 |
| Entry Level | 23% |
| Mid Level | 27% |
| Senior Level | 34% |
| Top Level | 35% |
| Experienced | 35% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Appointment Scheduling: Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
Health Care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.
| Skill | Salary | Demand |
|---|---|---|
|
Service Excellence
|
$190,369 |
186%
|
|
Analysis
|
$87,863 |
32%
|
|
EHR
|
$79,209 |
19%
|
|
Patient Registration
|
$78,544 |
18%
|
|
Coordination
|
$77,878 |
17%
|
|
Negotiating
|
$75,881 |
14%
|
