Customer Retention Representative II Salary in Sunland Park, New Mexico

Customer Retention Representative II Salary in Sunland Park, NM

How much does a Customer Retention Representative II make in Sunland Park, NM? The average Customer Retention Representative II salary in Sunland Park, NM is $39,040 as of August 27, 2024, but the range typically falls between $35,181 and $43,643. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Customer Retention Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Representative II Salary $31,666 Sunland Park,NM August 27, 2024
25th Percentile Customer Retention Representative II Salary $35,181 Sunland Park,NM August 27, 2024
50th Percentile Customer Retention Representative II Salary $39,040 Sunland Park,NM August 27, 2024
75th Percentile Customer Retention Representative II Salary $43,643 Sunland Park,NM August 27, 2024
90th Percentile Customer Retention Representative II Salary $47,833 Sunland Park,NM August 27, 2024
25% $35,181 10% $31,666 90% $47,833 75% $43,643 $39,040 50%(Median) Didn’t find job title? Click
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Automotive Customer Service Representative - Onsite

Teleperformance USA - WARREN, MI

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What skills does a Customer Retention Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.

2.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

3.

Client Interaction: Client-facing skills are the abilities necessary to provide quality customer service. Client-facing employees are those who interact directly with customers in person or through phone conversations, online messages and any other methods of communication that a business uses.

See More Skills
Team Management 15.59%
Futures 1.16%
Client Interaction 0.54%
Others 82.71%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Retention Representative II higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Flexibility, you can get a 5% salary raise. If you are good at Microsoft Office, your salary will increase by 5%. If you are expert in Verbal Communication, your salary will rise by 4%.
Skill Salary Demand
Flexibility
 $40,992
5%
Microsoft Office
 $40,992
5%
Verbal Communication
 $40,602
4%
Initiative
 $40,602
4%
Problem Solving
 $40,602
4%
Data Entry
 $39,821
2%
Get Latest Data
Last Updated on August 27, 2024

What Should I Pay?

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Job Description for Customer Retention Representative II

Customer Retention Representative II processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative II offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative II typically reports to a supervisor or manager. The Customer Retention Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Retention Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Customer Retention Representative II information for you to search for. Click on search button below to see Customer Retention Representative II job openings or enter a new job title here.

Job Openings for Customer Retention Representative II in Sunland Park, NM
  • Teleperformance USA - WARREN, MI
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 2 Days Ago
  • Teleperformance USA - BOCA RATON, FL
    Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally p...
    - 3 Days Ago
  • USAA - PHOENIX, AZ
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 5 Days Ago
  • USAA - PHOENIX, AZ
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 5 Days Ago
  • USAA - PHOENIX, AZ
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 5 Days Ago

Career Path for Customer Retention Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Retention Representative II, the upper level is Customer Retention Representative III and then progresses to Customer Retention Supervisor.

Customer Retention Representative II
Customer Retention Representative III
Customer Retention Supervisor
Those that have already made the climb...
James E. Holland, Vice President and Chief Operating Officer
KINDER MORGAN INC
Kinder Morgan, Inc. operates as an energy infrastructure company in North America. The company operates through four segments: Natural Gas Pipelines, Products Pipelines, Terminals, and CO2. The Natural Gas Pipelines segment owns and operates interstate and intrastate natural gas pipeline, and underground storage system... More
Fiscal Year Ended in 2023
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Customer Retention Representative II Pay Difference by Location

Customer Retention Representative II salary varies from city to city. Compared with national average salary of Customer Retention Representative II, the highest Customer Retention Representative II salary is in San Francisco, CA, where the Customer Retention Representative II salary is 25.0% above. The lowest Customer Retention Representative II salary is in Miami, FL, where the Customer Retention Representative II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Retention Representative II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35181
43643
39040

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36808
47629
41607
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative II in Sunland Park, NM. The base salary for Customer Retention Representative II ranges from $35,181 to $43,643 with the average base salary of $39,040. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,808 to $47,629 with the average total cash compensation of $41,607.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

35181
43643

 

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About Sunland Park, New Mexico    Sunland Park is a city in southern Doña Ana County, New Mexico, United States, on the borders of Texas and the Mexican state of Chihuahua, with Ciudad....More

Sunland Park, New Mexico  area prices were up 1.2% from a year ago    View the Cost of Living in Sunland Park, New Mexico

Customer Retention Representative II Salary in popular cities: Albuquerque, Las Cruces, Rio Rancho

Skills associated with Customer Retention Representative II: Customer Relationship Management (CRM), Customer Lifecycle Management, Customer Engagement, Escalation Management ...More

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