How much does a Customer Retention Supervisor make in Brockton, MA? The average Customer Retention Supervisor salary in Brockton, MA is $57,762 as of June 28, 2020, but the range typically falls between $53,120 and $67,267. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $53,120 10% $48,893 90% $75,921 75% $67,267 $57,762 50%(Median)
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Job Description for Customer Retention Supervisor

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Customer Retention Supervisor in Brockton, MA

Career Path for Customer Retention Supervisor

Those that have already made the climb...
Eric J. Haas, Former Senior Vice President, Production and Development
Kosmos Energy Ltd., a deepwater independent oil and gas exploration and production company, focuses along the Atlantic Margins. Its primary assets include production offshore Ghana, Equatorial Guinea, and U.S. Gulf of Mexico, as well as a gas development offshore Mauritania and Senegal. The company also maintains an ex... More
Fiscal Year Ended in 2019
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Understand the total compensation opportunity for a Customer Retention Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
53120
67267
57762

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
55720
74227
62950
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Supervisor in Brockton, MA. The base salary for Customer Retention Supervisor ranges from $53,120 to $67,267 with the average base salary of $57,762. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,720 to $74,227 with the average total cash compensation of $62,950.
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53120
67267

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Customer Retention Supervisor Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Retention Supervisor: Customer Care and Billing, Customer Retention, Customer Relationship Management (CRM), Customer Complaint Escalation ...More

Recently searched related titles: Customer Experience Manager

Salary estimation for Customer Retention Supervisor at companies like : Bonanza Creek Energy, Inc., KINDER MORGAN, INC., Kosmos Energy Ltd.