How much does a Member Services Representative, Sr. make in Delaware? The average Member Services Representative, Sr. salary in Delaware is $51,991 as of March 26, 2024, but the range typically falls between $47,126 and $58,505. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Member Services Representative, Sr. Salary | $42,696 | DE | March 26, 2024 |
25th Percentile Member Services Representative, Sr. Salary | $47,126 | DE | March 26, 2024 |
50th Percentile Member Services Representative, Sr. Salary | $51,991 | DE | March 26, 2024 |
75th Percentile Member Services Representative, Sr. Salary | $58,505 | DE | March 26, 2024 |
90th Percentile Member Services Representative, Sr. Salary | $64,435 | DE | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Bear, DE | Avg. Salary $53,322 | Date Updated March 26, 2024 |
Location Delaware City, DE | Avg. Salary $53,374 | Date Updated March 26, 2024 |
Location Harrington, DE | Avg. Salary $54,193 | Date Updated March 26, 2024 |
Location Lewes, DE | Avg. Salary $54,193 | Date Updated March 26, 2024 |
Location Middletown, DE | Avg. Salary $53,476 | Date Updated March 26, 2024 |
Location Milford, DE | Avg. Salary $54,193 | Date Updated March 26, 2024 |
Location Rehoboth Beach, DE | Avg. Salary $54,398 | Date Updated March 26, 2024 |
Location Seaford, DE | Avg. Salary $53,322 | Date Updated March 26, 2024 |
Location Smyrna, DE | Avg. Salary $53,579 | Date Updated March 26, 2024 |
Location Bethany Beach, DE | Avg. Salary $54,398 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Member Services Representative, Sr., the first career path typically starts with a Managed Care Coordinator position, and then progresses to Managed Care Supervisor.
Additionally, the second career path typically starts with a Member Services Supervisor position, and then progresses to Member Services Manager.
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Jobs with different levels of education may pay very differently. Check the Member Services Representative, Sr. salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Member Services Representative, Sr. salary varies from category to category. Click below to see Member Services Representative, Sr. salary in different categories.
About Delaware Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More
Skills associated with Member Services Representative, Sr.: Inquiry Research/Response, Service Delivery, Service Operations, HMO Member Services
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