Member Services Representative, Sr. Salary in District of Columbia

How much does a Member Services Representative, Sr. make in District of Columbia? The average Member Services Representative, Sr. salary in District of Columbia is $50,946 as of January 20, 2020, but the range typically falls between $46,175 and $57,330. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $46,175 10% $41,832 90% $63,143 75% $57,330 $50,946 50%(Median)
Change Search Criteria

Job Description

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Member Services Representative, Sr..

Select a city to view specific salary and bonus information for Member Services Representative, Sr.

Loading results...
Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $50,690 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $50,690 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $50,690 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $50,690 Date Updated January 20, 2020
Job Openings for Member Services Representative, Sr. in District of Columbia
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst