As of March 01, 2025, the average annual salary for a Membership Services Representative I in Mesa, AZ is $45,447. Salary.com reports that pay typically ranges from $39,443 to $54,305, with most professionals earning between $33,977 and $62,370.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $54,964 | $4,580 | $1,057 | $26 |
| Average | $45,999 | $3,833 | $885 | $22 |
| 25th Percentile | $39,922 | $3,327 | $768 | $19 |
An entry-level Membership Services Representative I with under 1 year experience makes about $43,386. With less than 2 years of experience, a mid-level Membership Services Representative I makes around $45,544. After 2-4 years, the Membership Services Representative I pay rises to about $50,900. Those senior Membership Services Representative I with 5-8 years of experience earn roughly $51,684, and those Membership Services Representative I having 8 years or more experience are expected to earn about $52,076 on average.
| Levels | Salary |
|---|---|
| Entry Level Membership Services Representative I | $43,386 |
| Intermediate Level Membership Services Representative I | $45,544 |
| Senior Level Membership Services Representative I | $50,900 |
| Specialist Level Membership Services Representative I | $51,684 |
| Expert Level Membership Services Representative I | $52,076 |
| Entry Level | 6% |
| Mid Level | 1% |
| Senior Level | 11% |
| Top Level | 12% |
| Experienced | 13% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Purchasing: Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations. Typically the word “purchasing” is not used interchangeably with the word “procurement”, since procurement typically includes expediting, supplier quality, and transportation and logistics (T&L) in addition to purchasing.
Contact Management: Contact management is the process of storing and tracking data on customers and leads. In addition to providing quick access to customer data, investing in contact management can help you grow and diversify your customer base.
| Skill | Salary | Demand |
|---|---|---|
|
Microsoft Windows
|
$59,536 |
31%
|
|
Content Management Systems
|
$55,900 |
23%
|
|
Direct Mail
|
$53,173 |
17%
|
|
Outside Sales
|
$53,173 |
17%
|
|
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$51,355 |
13%
|
|
Onboarding
|
$50,446 |
11%
|
