How much does a Technical Customer Support Representative III make in Pelham, NC? The average Technical Customer Support Representative III salary in Pelham, NC is $54,994 as of August 27, 2024, but the range typically falls between $48,275 and $63,048. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Representative III Salary | $42,158 | Pelham,NC | August 27, 2024 |
25th Percentile Technical Customer Support Representative III Salary | $48,275 | Pelham,NC | August 27, 2024 |
50th Percentile Technical Customer Support Representative III Salary | $54,994 | Pelham,NC | August 27, 2024 |
75th Percentile Technical Customer Support Representative III Salary | $63,048 | Pelham,NC | August 27, 2024 |
90th Percentile Technical Customer Support Representative III Salary | $70,381 | Pelham,NC | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Skill | Salary | Demand |
---|---|---|
Microsoft Office
|
$59,394 |
8%
|
Leadership
|
$58,294 |
6%
|
Written Communication
|
$57,744 |
5%
|
Troubleshooting
|
$57,194 |
4%
|
Initiative
|
$56,094 |
2%
|
Attention to Detail
|
$55,544 |
1%
|
What Should I Pay?
Technical Customer Support Representative III provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative III may train or guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Customer Support Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Technical Customer Support Representative III.
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Representative III, the upper level is Technical Customer Support Team Leader and then progresses to Technical Customer Support Supervisor.
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Technical Customer Support Representative III salary varies from city to city. Compared with national average salary of Technical Customer Support Representative III, the highest Technical Customer Support Representative III salary is in San Francisco, CA, where the Technical Customer Support Representative III salary is 25.0% above. The lowest Technical Customer Support Representative III salary is in Miami, FL, where the Technical Customer Support Representative III salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Representative III salary of your education level.
Technical Customer Support Representative III salary varies from country to country. There are several factors that mainly impact the Technical Customer Support Representative III salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Customer Support Representative III salary of the other country.
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About Pelham, North Carolina Pelham is an unincorporated community in northwest Caswell County, North Carolina at the North Carolina/Virginia border. It is often considered a subu....More
Pelham, North Carolina area prices were up 1.5% from a year ago View the Cost of Living in Pelham, North Carolina
Technical Customer Support Representative III Salary in popular cities: Charlotte, Raleigh, Greensboro
Skills associated with Technical Customer Support Representative III: Technical Support, Tier 3 Support, Customer Relationship Management (CRM) software, Customer Interaction ...More
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Salary estimation for Technical Customer Support Representative III at companies like : Senzilla Health Services, Tailormaderesults Org, Baker Weeks & Co Inc