How much does a Technical Customer Support Specialist I make in New York? The average Technical Customer Support Specialist I salary in New York is $65,917 as of March 26, 2024, but the range typically falls between $57,142 and $76,340. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Specialist I Salary | $49,153 | NY | March 26, 2024 |
25th Percentile Technical Customer Support Specialist I Salary | $57,142 | NY | March 26, 2024 |
50th Percentile Technical Customer Support Specialist I Salary | $65,917 | NY | March 26, 2024 |
75th Percentile Technical Customer Support Specialist I Salary | $76,340 | NY | March 26, 2024 |
90th Percentile Technical Customer Support Specialist I Salary | $85,829 | NY | March 26, 2024 |
#13733 - Support Tech I - Events Specialist
Qualitest - Burlingame, CA
Talentry, LLC - Carlsbad, CA
AppFolio - Goleta, CA
Sr Customer Service Specialist
LanceSoft, Inc. - Honolulu, HI
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Transportation: Refers to the mode of travel used to get from home to work most frequently. The transportation are bus, train, aeroplane, ship, car, etc while the mode of transportation refers to road, air, sea/ocean, etc.
Technical Customer Support Specialist I responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist I utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Customer Support Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Technical Customer Support Specialist I.
Salary.com job board provides millions of Technical Customer Support Specialist I information for you to search for. Click on search button below to see Technical Customer Support Specialist I job openings or enter a new job title here.
Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $67,711 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $61,465 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $60,847 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $70,493 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $67,834 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $67,834 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $66,907 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $66,041 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $62,825 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $61,156 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Specialist I, the first career path typically starts with a Technical Customer Support Specialist II position, and then progresses to Technical Customer Support Specialist IV.
Additionally, the second career path typically progresses to Website Operations Support Specialist.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Specialist I salary of your education level.
Technical Customer Support Specialist I salary varies from country to country. There are several factors that mainly impact the Technical Customer Support Specialist I salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Customer Support Specialist I salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Technical Customer Support Specialist I salary varies from category to category. Click below to see Technical Customer Support Specialist I salary in different categories.
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
Skills associated with Technical Customer Support Specialist I: Product Support, Customer Interaction, Remote Support, Tier 1 Support ...More
Recently searched related titles: Assistant Solicitor General, Service Desk Team Lead, Technical Support Coordinator
Jobs with a similar salary range to Technical Customer Support Specialist I : Associate Technical Specialist, CRM Support Specialist, Customer Experience Consultant, Customer Care Associate, Customer Care Center Representative, Customer Service Engineer
Salary estimation for Technical Customer Support Specialist I at companies like : Camerons Realtors, Byfield Town Triton Regional School District, Infonet Electronics Inc
Jobs with a similar salary range to Technical Customer Support Specialist I : Junior Generalist, Insurance Field Adjuster