As of July 01, 2026, the average salary for a Technical Customer Support Specialist I in Ohio is $61,409 per year, which breaks down to an hourly rate of $30.
However, a Technical Customer Support Specialist I's salary can vary significantly. Here’s a look at the typical salary range:
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Technical Customer Support Specialist I Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $68,974 | $5,748 | $1,326 | $33 |
| Average | $61,409 | $5,117 | $1,181 | $30 |
| 25th Percentile | $53,484 | $4,457 | $1,029 | $26 |
Clark-Reliance - Strongsville, OH
LHH - Cincinnati, OH
GCG - Miamisburg, OH
The Toro Company - Orrville, OH
A Technical Customer Support Specialist I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Technical Customer Support Specialist I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Technical Customer Support Specialist I | 0-2 years | $61,409 |
| Technical Customer Support Specialist II | 2-4 years | $70,758 |
| Technical Customer Support Specialist III | 4-7 years | $83,088 |
| Technical Customer Support Specialist IV | 7+ years | $104,965 |
| Technical Customer Support Team Leader | 7+ years | $74,616 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Specialist Is. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Technical Customer Support Specialist I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $68,686. While startup companies pay approximate $58,088.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $58,088 |
| Growth Stage | 51~500 | $61,437 |
| Established | 501~5000 | $66,329 |
| Enterprise | 5000+ | $68,686 |
For Technical Customer Support Specialist I roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Technical Customer Support Specialist positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Technical Customer Support Specialist I as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $73,691 | $35.0 | 20% |
| Biotechnology | $70,621 | $34.0 | 15% |
| Aerospace & Defense | $67,550 | $32.0 | 10% |
| Business Services | $67,550 | $32.0 | 10% |
| Software & Networking | $65,708 | $32.0 | 7% |
Understanding how a Technical Customer Support Specialist I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $68,974 | $5,748 | $1,326 | $33 |
| Average | $61,409 | $5,117 | $1,181 | $30 |
| 25th Percentile | $53,484 | $4,457 | $1,029 | $26 |
Promotions are the fastest way to increase your earnings. As a Technical Customer Support Specialist I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Technical Customer Support Specialist II | $70,758 | 15% |
| Website Operations Support Specialist | $57,580 | -6% |
Ready to take the next step in your career? Browse thousands of current Technical Customer Support Specialist I job openings on our job board. Use the search bar below to find your perfect match.
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