ABACUSNEXT Technical Account Manager Salary in the United States

How much does a Technical Account Manager make at companies like ABACUSNEXT in the United States? The average salary for Technical Account Manager at companies like ABACUSNEXT in the United States is $62,544 as of January 26, 2024, but the range typically falls between $53,249 and $71,839. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

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What does a Technical Account Manager do at companies like ABACUSNEXT?

Job Details

Level:    Experienced
Job Location:    Corporate - San Diego, CA
Position Type:    Full Time
Salary Range:    Undisclosed
Travel Percentage:    None
Job Category:    Customer Service

The Technical Account Manager Key Responsibilities will be: 

  • Serve as single point of contact for key client contacts and internal stakeholders.
  • Project manage on-boarding for key clients and collaborate with the Implementation and Professional Services teams on the management of post-sale client relationships.
  • Quarterback escalated technical issues and collaborate with our support teams to deliver timely resolutions.
  • Utilize superb problem solving skills to address technically focused customer escalations and proactively form solutions aligned with a client’s vision.
  • Analyze clients’ needs and suggest upgrades or additional features to meet their requirements
  • Provide excellent, regular client communications and responsive, consistent follow through on all issues and actions
  • Develop and nurture strong client relationships


 


Desired Skills:

  • External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.
  • Solid technical background with hands on experience
  • Ability to communicate information and ideas in speech and writing so that others (technical and non-technical) will understand.
  • Strong analytical and problem-solving skills
  • Ability to intelligently speak to both technical implementation and business strategy
  • Experience translating business requirements into a technical scope of work
  • High level of integrity, judgment, and situational awareness
  • Time management: ability to organize and manage multiple priorities
  • Extreme detail orientation
  • Ability to work collaboratively within a team as well as independently

 

Experience:

  • 4+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking experience in a distributed systems environment
  • 4+ years relevant work experience in a client-facing technical role, preferably customer success or account management, with a proven track record of retention and high customer satisfaction.
  • Over 3 years of technical account management, engagement management, system implementation, technical support or SI consulting experience.
  • Experience with remote access environments such as Citrix and/or terminal services.
  • Must have experience with Microsoft server and client technologies.
  • Preferred: Current engineering certifications: MCSA/MCSE, CCNA, CSSA, CCA
  • Must possess an enthusiastic personality and foster a positive work environment

 

Benefits:

  • Medical, Dental, Vision, and Life Insurance
  • 401k
  • Flexible PTO
  • Sick Days

 

Employee Perks:

  • Great office environment
  • Brand new full Onsite Gym
  • Social Events
  • Anniversary Gifts
  • Covered Parking
  • 15% Off Gunnar Optik Eyeware
  • Weekly onsite masseuse and chiropractor 
  • Employee discount to 24 Hour Fitness
  • Close proximity to UTC mall (La Jolla/Miramar) and 805/5
  • Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
  • AbacusNext® is a smoke free workplace

 

 

Equal Employment Opportunity: AbacusNext is an Equal Opportunity, Affirmative Action Employer.

 

This Job is based out of the San Diego Corporate Office and cannot be worked remotely.

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$53,249 Low Average $62,544 High $71,839

Understand the total compensation opportunity for Technical Account Manager at companies like ABACUSNEXT, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$53,249
$71,839
$62,544
The chart shows total cash compensation for the ABACUSNEXT Technical Account Manager in the United States, which includes base, and annual incentives can vary anywhere from $53,249 to $71,839 with an average total cash compensation of $62,544. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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