Skills & Competencies for Facilities Manager

Facilities Manager job profile

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JOB SUMMARY for Facilities Manager

Manages the maintenance, construction, repair, and refurbishment operations of one or more facilities or properties.

JOB RESPONSIBILITIES for Facilities Manager

Implements policies and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Monitors daily building operations of all systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management to ensure reliability. Tracks work orders for quality, adherence to service standards, and budgeted guidelines. Trains supervisors and employees in best practices for maintenance work, service and safety standards, and local laws and regulations. Oversees vendors or contractors engaged for construction projects.

Facilities Manager SALARY RANGE

BASE 50%
$120,075
TOTAL 50%
$128,048
Job Level
M02
Job Code
MM18000033
Education/Degree
Bachelor's Degree
Reports To
Director

Facilities Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facilities Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Facilities Manager

1 Industry Competency – HVAC
Proficiency Level -3
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Lists the sequence of operations of an HVAC system.
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Level 2 Behaviors
(Light Experience)
Supports routine inspections and preventative maintenance work to HVAC units and other systems.
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Level 3 Behaviors
(Moderate Experience)
Uses computerized system to adjust and install HVAC components and completes reactive and preventive maintenance works.
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Level 4 Behaviors
(Extensive Experience)
Provides hands-on training to technicians regarding HVAC system design, operation, and diagnosis.
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Level 5 Behaviors
(Mastery)
Leads technical delivery, design reviews, concept definition, and resolution of HVAC products across our business.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for Facilities Manager

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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2 Job Family Competencies – Contractor Management
Proficiency Level -3
Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Explains the importance of effective contract management in meeting Workplace Safety and Health (WSH) standards.
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Level 2 Behaviors
(Light Experience)
Assists in the development and implementation of the contractor property management plan.
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Level 3 Behaviors
(Moderate Experience)
Executes safety field audits to ensure implemented safety programs address the project needs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of contractors and provides recommendations for improvements.
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Level 5 Behaviors
(Mastery)
Designs and builds a monitoring system to evaluate and supervise contractor management processes.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Facilities Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Applies technical expertise, business sense, and product knowledge to manage the product lifecycle effectively.
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Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
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Level 5 Behaviors
(Mastery)
Builds strong business partnerships internally and externally to drive "win-win" business successes.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3 Facilities Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facilities Manager
Proficiency Level - 4
5 Competency for - Facilities Manager
Proficiency Level - 5

Summary of Facilities Manager skills and competencies

There are 1 hard skills for Facilities Manager, HVAC.
10 general skills for Facilities Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Manager, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.

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