13 general skills or competencies (Job family competencies) for Medical Secretary
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the features and importance of administrative management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records documents using specialized software, such as desktop publishing or graphics packages.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Resolves customer complaints and answers complex questions regarding policies and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the administrative management functions for professional work.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops long-term staffing needs to provide overflow support for the administrative management.
See 4 More Skill Behaviors
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the principles and methods of using the electronic calendaring software system.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Logs all important reminders, deadlines, time off, and blocks of time in the calendar.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares the assignment tracking and calendaring of activities in the assigned area.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages multiple calendars using features like "show through".
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps current with updated trends for calendaring applications.
See 4 More Skill Behaviors
10 soft skills or competencies (core competencies) for Medical Secretary
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
See 4 More Skill Behaviors
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Fosters a culture of confidentiality to protect employee and organization information.
See 4 More Skill Behaviors
Summary of Medical Secretary skills and competencies
There are 0 hard skills for Medical Secretary.
13 general skills for Medical Secretary, Administrative Management, Calendaring, Call Screening, etc.
10 soft skills for Medical Secretary, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Medical Secretary, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.