Skills & Competencies for Medical Secretary
Medical Secretary job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Medical Secretary
Provides secretarial support to clinical staff.
JOB RESPONSIBILITIES for Medical Secretary
Performs various secretarial and clerical duties, such as typing reports and correspondence, transcribing written notes, maintaining records and files, answering phones, and arranging clinician schedules. May be responsible for entering clinician charges into medical billing system. Requires knowledge of medical terms and vocabulary.
Medical Secretary SALARY RANGE
BASE 50%
$45,613
TOTAL 50%
$45,699
Job Level
A02
Job Code
HC07000287
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager
Medical Secretary Skills and Competencies List
13 general skills or competencies (Job family competencies) for Medical Secretary
1
Job Family Competencies –
Administrative Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists daily activities involved in administrative management.
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Level 2 Behaviors
(Light Experience)
Supports the daily activities of administrative management.
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Level 3 Behaviors
(Moderate Experience)
Takes on a variety of tasks and duties for the administrative management team.
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Level 4 Behaviors
(Extensive Experience)
Provides overall support to all members of the administrative management team.
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Level 5 Behaviors
(Mastery)
Leads the implementation and utilization of administrative management systems to focus on organizational development.
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2
Job Family Competencies –
Calendaring
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Identifies the importance of scheduling the tasks in your organization's calendar.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate calendaring software to create and send meeting appointments.
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Level 3 Behaviors
(Moderate Experience)
Utilizes the calendaring applications to ensure documents are executed, distributed, and renewed.
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Level 4 Behaviors
(Extensive Experience)
Reviews the calendar for accuracy, absence of double bookings, and proper rescheduling of meetings.
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Level 5 Behaviors
(Mastery)
Strengthens the effectiveness and applicability of the existing calendar systems and tools.
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3
Medical Secretary
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Medical Secretary
Proficiency Level - 4
5
Competency for -
Medical Secretary
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Medical Secretary
1
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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2
Core Competencies –
Confidentiality
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names different types of confidential information in the workplace.
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Level 2 Behaviors
(Light Experience)
Utilizes available tools and systems to manage confidential information.
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Level 3 Behaviors
(Moderate Experience)
Works with management and experts to address the breach of confidential information.
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Level 4 Behaviors
(Extensive Experience)
Investigates any severe breach of confidentiality; drives system and process improvement.
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Level 5 Behaviors
(Mastery)
Monitors the effectiveness of current confidentiality management systems.
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3
Medical Secretary
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Medical Secretary
Proficiency Level - 4
5
Competency for -
Medical Secretary
Proficiency Level - 5
Summary of Medical Secretary skills and competencies
There are 0 hard skills for Medical Secretary..
13 general skills for Medical Secretary, Administrative Management, Calendaring, Call Screening, etc.
10 soft skills for Medical Secretary, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Medical Secretary, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.
13 general skills for Medical Secretary, Administrative Management, Calendaring, Call Screening, etc.
10 soft skills for Medical Secretary, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Medical Secretary, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.
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