12 general skills or competencies (Job family competencies) for Office Manager
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Describes the concept and meaning of administrative management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Applies techniques in doing basic tasks in administrative management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Coordinates with administrative management for the assigned services of the staff.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Directs front desk operations for the completion of department deliverables in administrative management.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Adapts with future trends of administrative management.
See 4 More Skill Behaviors
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
See 4 More Skill Behaviors
11 soft skills or competencies (core competencies) for Office Manager
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
See 4 More Skill Behaviors
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
See 4 More Skill Behaviors
Summary of Office Manager skills and competencies
There are 0 hard skills for Office Manager.
12 general skills for Office Manager, Administrative Management, Computer Literacy, Data Control, etc.
11 soft skills for Office Manager, Knowledge of Organization, Planning and Organizing, Internal Resource Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Internal Resource Coordination.