Skills & Competencies for Printing Services Supervisor

Printing Services Supervisor job profile

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JOB SUMMARY for Printing Services Supervisor

Supervises high-volume copying, printing, and finishing operations.

JOB RESPONSIBILITIES for Printing Services Supervisor

Monitors production processes to fulfill jobs for document duplication, printing, finishing, binding, lamination, and other processes. Inspects the set up required for each job for accuracy. Assists with troubleshooting and resolution of any equipment problems or malfunctions. Performs quality checks on work in process and finished jobs to avoid errors or waste. Trains operators on standard procedures for machine set-up, operation, maintenance, completed job preparation, and work order tracking.

Printing Services Supervisor SALARY RANGE

BASE 50%
$83,950
TOTAL 50%
$85,906
Job Level
M00
Job Code
OF13000077
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager

Printing Services Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Printing Services Supervisor skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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2 hard skills or competencies (industry competencies) for Printing Services Supervisor

1 Industry Competency – Equipment Maintenance
Proficiency Level -3
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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2 Industry Competency – Equipment Diagnostics
Proficiency Level -3
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of equipment diagnostics tools.
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Level 2 Behaviors
(Light Experience)
Identifies the proper diagnostic and test equipment to use in locating the defects and causes of mechanical problems.
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Level 3 Behaviors
(Moderate Experience)
Performs extensive equipment inspections and diagnostic tests to determine unit readiness and deficiencies.
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Level 4 Behaviors
(Extensive Experience)
Interprets OEM manuals and leverages diagnostic tools to determine the best course of action for system repairs.
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Level 5 Behaviors
(Mastery)
Oversees the integration of advanced diagnostics tools to maintain the functionality of all equipment.
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3 Printing Services Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Supervisor
Proficiency Level - 4
5 Competency for - Printing Services Supervisor
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Printing Services Supervisor

1 Job Family Competencies – Computer Literacy
Proficiency Level -3
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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2 Job Family Competencies – Document Imaging
Proficiency Level -3
Skill definition-Converting paper documents into digital images through a scanning process or an electronic transfer process via an application.
Level 1 Behaviors
(General Familiarity)
Explains procedures and instructions relating to document imaging.
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Level 2 Behaviors
(Light Experience)
Supports the document imaging team in dealing with backlogs in document prepping, scanning, and indexing.
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Level 3 Behaviors
(Moderate Experience)
Reviews all computerized imaging indexes of documents to ensure the quality of data in imaging products.
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Level 4 Behaviors
(Extensive Experience)
Oversees document imaging processes to ensure seamless conversion of paper files to digital images.
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Level 5 Behaviors
(Mastery)
Establishes document imaging protocols to drive organized and useful digital information.
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3 Printing Services Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Supervisor
Proficiency Level - 4
5 Competency for - Printing Services Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Printing Services Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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2 Core Competencies – Coaching Others
Proficiency Level -3
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
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Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
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Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
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Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
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Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
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3 Printing Services Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Supervisor
Proficiency Level - 4
5 Competency for - Printing Services Supervisor
Proficiency Level - 5

Summary of Printing Services Supervisor skills and competencies

There are 2 hard skills for Printing Services Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Printing Services Supervisor, Computer Literacy, Document Imaging, Document Processing, etc.
7 soft skills for Printing Services Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Printing Services Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.

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