2 hard skills or competencies (industry competencies) for Printing Services Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Lists the latest tools and technologies used for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses different power and hand tools to help accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members on proper maintenance of engineering equipment.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures in performing diagnostic troubleshooting on all engineering equipment.
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Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Names the commonly used diagnostic equipment, including but not limited to ohms meters and voltage meters.
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Level 2 Behaviors
(Light Experience)
Supports the equipment analysis, troubleshooting, diagnostics, and repair to minimize production downtime.
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Level 3 Behaviors
(Moderate Experience)
Utilizes diagnostic software and testing equipment to determine and troubleshoot defective electronics.
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Level 4 Behaviors
(Extensive Experience)
Oversees laboratory analysis and ensure that testing is being completed per quality standards.
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Level 5 Behaviors
(Mastery)
Sets guidelines on the proper use and maintenance of all equipment diagnostics.
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5 general skills or competencies (Job family competencies) for Printing Services Supervisor
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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Skill definition-Converting paper documents into digital images through a scanning process or an electronic transfer process via an application.
Level 1 Behaviors
(General Familiarity)
Describes key components and elements in document imaging for accurate data capture.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and troubleshooting issues on document imaging processes.
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Level 3 Behaviors
(Moderate Experience)
Administers testing of imaging system upgrades to increase efficiency in the document imaging process.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to manage document imaging systems for data accuracy and quality.
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Level 5 Behaviors
(Mastery)
Builds procedures related to imaging of documents to increase compliance and overall efficiency.
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7 soft skills or competencies (core competencies) for Printing Services Supervisor
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Cites examples of how coaching is applied within own organization.
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Level 2 Behaviors
(Light Experience)
Explains job roles and responsibilities to others clearly.
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Level 3 Behaviors
(Moderate Experience)
Analyzes patterns and identifies key areas for improvement of processes or results.
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Level 4 Behaviors
(Extensive Experience)
Designs, documents, and implements a variety of coaching plans.
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Level 5 Behaviors
(Mastery)
Contributes to plans and policies re nurturing high-potential talent for retention and growth.
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Summary of Printing Services Supervisor skills and competencies
There are 2 hard skills for Printing Services Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Printing Services Supervisor, Computer Literacy, Document Imaging, Document Processing, etc.
7 soft skills for Printing Services Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Printing Services Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.