Skills & Competencies for Chief Administrative Officer

Chief Administrative Officer job profile

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JOB SUMMARY for Chief Administrative Officer

Leads operations and plans all aspects of an organization's staff and service functions.

JOB RESPONSIBILITIES for Chief Administrative Officer

Establishes the infrastructure and capacity to provide internal services to the organization. Oversees multiple functions that typically include administrative/office, financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Develops the capital and operating budgets for each function. Designs processes and policies that support efficient service delivery and meet the organization's changing needs. Sets overall performance goals and standards of service. Utilizes data analytics to measure activity and drive continuous improvement.

Chief Administrative Officer SALARY RANGE

BASE 50%
$326,934
TOTAL 50%
$427,862
Job Level
M07
Job Code
EX05000022
Education/Degree
Bachelor's Degree
Reports To
Chief Executive Officer (CEO)

Chief Administrative Officer Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Chief Administrative Officer skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Chief Administrative Officer

1 Job Family Competencies – Administrative Management
Proficiency Level -5
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Describes the concept and meaning of administrative management.
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Level 2 Behaviors
(Light Experience)
Applies techniques in doing basic tasks in administrative management.
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Level 3 Behaviors
(Moderate Experience)
Coordinates with administrative management for the assigned services of the staff.
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Level 4 Behaviors
(Extensive Experience)
Directs front desk operations for the completion of department deliverables in administrative management.
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Level 5 Behaviors
(Mastery)
Adapts with future trends of administrative management.
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2 Job Family Competencies – Document Management
Proficiency Level -3
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Cites the key essentials in maintaining a good document management system.
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Level 2 Behaviors
(Light Experience)
Assists in filing, printing, and scanning electronic records to support document management.
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Level 3 Behaviors
(Moderate Experience)
Executes record retention policies in managing and organizing documents on the file management system.
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Level 4 Behaviors
(Extensive Experience)
Directs document management processes by guiding document storage for easy access to information.
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Level 5 Behaviors
(Mastery)
Articulates technology into document management initiatives to ensure information is well organized and shared.
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3 Chief Administrative Officer - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Chief Administrative Officer
Proficiency Level - 4
5 Competency for - Chief Administrative Officer
Proficiency Level - 5

14 soft skills or competencies (core competencies) for Chief Administrative Officer

1 Core Competencies – Knowledge of Organization
Proficiency Level -4
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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2 Core Competencies – Budgeting
Proficiency Level -4
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Chief Administrative Officer - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Chief Administrative Officer
Proficiency Level - 4
5 Competency for - Chief Administrative Officer
Proficiency Level - 5

Summary of Chief Administrative Officer skills and competencies

There are 0 hard skills for Chief Administrative Officer..
10 general skills for Chief Administrative Officer, Administrative Management, Document Management, Internal Communications, etc.
14 soft skills for Chief Administrative Officer, Knowledge of Organization, Budgeting, Goal Setting, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Chief Administrative Officer, he or she needs to be skilled in Knowledge of Organization, be skilled in Budgeting, and be an expert in Goal Setting.

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