Skills & Competencies for Chief Administrative Officer

Chief Administrative Officer job profile

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JOB SUMMARY for Chief Administrative Officer

Leads operations and plans all aspects of an organization's staff and service functions.

JOB RESPONSIBILITIES for Chief Administrative Officer

Establishes the infrastructure and capacity to provide internal services to the organization. Oversees multiple functions that typically include administrative/office, financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Develops the capital and operating budgets for each function. Designs processes and policies that support efficient service delivery and meet the organization's changing needs. Sets overall performance goals and standards of service. Utilizes data analytics to measure activity and drive continuous improvement.

Chief Administrative Officer SALARY RANGE

BASE 50%
$326,934
TOTAL 50%
$427,862
Job Level
M07
Job Code
EX05000022
Education/Degree
Bachelor's Degree
Reports To
Chief Executive Officer (CEO)

Chief Administrative Officer Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Chief Administrative Officer skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Chief Administrative Officer

1 Job Family Competencies – Administrative Management
Proficiency Level -5
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Discusses the principles and procedures of administrative management.
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Level 2 Behaviors
(Light Experience)
Assembles basic office equipment, such as fax machines and phone systems.
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Level 3 Behaviors
(Moderate Experience)
Provides employees with guidance regarding general organizational policies and guidelines.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the performance of the administrative management programs to help understand their job responsibilities.
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Level 5 Behaviors
(Mastery)
Builds a productive workflow for the administrative management for the needs of all departments.
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2 Job Family Competencies – Document Management
Proficiency Level -3
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Describes the importance and purpose of document management in retrieving relevant work documents.
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Level 2 Behaviors
(Light Experience)
Compiles documents for scanning, indexing, and uploading to web-based management applications.
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Level 3 Behaviors
(Moderate Experience)
Handles the scanning and uploading of mailed documents into your organization's document systems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates document management efforts to improve information workflow and data security.
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Level 5 Behaviors
(Mastery)
Develops key performance indicators of document management to evaluate and drive documentation metric success.
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3 Chief Administrative Officer - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Chief Administrative Officer
Proficiency Level - 4
5 Competency for - Chief Administrative Officer
Proficiency Level - 5

14 soft skills or competencies (core competencies) for Chief Administrative Officer

1 Core Competencies – Knowledge of Organization
Proficiency Level -4
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
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Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
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Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
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Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
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Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
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2 Core Competencies – Budgeting
Proficiency Level -4
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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3 Chief Administrative Officer - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Chief Administrative Officer
Proficiency Level - 4
5 Competency for - Chief Administrative Officer
Proficiency Level - 5

Summary of Chief Administrative Officer skills and competencies

There are 0 hard skills for Chief Administrative Officer..
10 general skills for Chief Administrative Officer, Administrative Management, Document Management, Internal Communications, etc.
14 soft skills for Chief Administrative Officer, Knowledge of Organization, Budgeting, Goal Setting, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Chief Administrative Officer, he or she needs to be skilled in Knowledge of Organization, be skilled in Budgeting, and be an expert in Goal Setting.

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