Skills & Competencies for Field Operations Supervisor

Field Operations Supervisor job profile

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JOB SUMMARY for Field Operations Supervisor

Supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites.

JOB RESPONSIBILITIES for Field Operations Supervisor

Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Implements process improvements to enhance field services and meet field requirements on time and within the contracted budget.

Field Operations Supervisor SALARY RANGE

BASE 50%
$114,393
TOTAL 50%
$128,503
Job Level
M00
Job Code
SC16000588
Education/Degree
Associate's Degree
Reports To
Manager

Field Operations Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Field Operations Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Field Operations Supervisor

1 Job Family Competencies – Customer Interaction
Proficiency Level -4
Skill definition-Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.
Level 1 Behaviors
(General Familiarity)
Discusses empathetic language in creating personalized and memorable customer interaction.
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Level 2 Behaviors
(Light Experience)
Follows the regulations and policies governing customer interactions.
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Level 3 Behaviors
(Moderate Experience)
Generates ideas and actions to improve the efficiency and results of customer interaction.
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Level 4 Behaviors
(Extensive Experience)
Engages with customers to ensure positive interaction and build strong relationships.
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Level 5 Behaviors
(Mastery)
Develops strategies to improve customer interactions and achieve maximum customer satisfaction.
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2 Job Family Competencies – Customer Relations
Proficiency Level -4
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer relations in delivering good customer service.
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Level 2 Behaviors
(Light Experience)
Reports customer escalations to identify and mitigate negative impacts on customer relations.
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Level 3 Behaviors
(Moderate Experience)
Helps in integrating CRM applications to deliver seamless customer service.
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Level 4 Behaviors
(Extensive Experience)
Monitors performance indicators of customer relationship management to support business growth.
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Level 5 Behaviors
(Mastery)
Develops an organizational framework to efficiently manage all relations throughout our customer base.
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3 Field Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Operations Supervisor
Proficiency Level - 4
5 Competency for - Field Operations Supervisor
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Field Operations Supervisor

1 Core Competencies – Conflict Resolution
Proficiency Level -5
Skill definition-Resolving all disagreements and confrontations at the individual, group, or situation level.
Level 1 Behaviors
(General Familiarity)
Identifies potential and actual conflicts in own area.
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Level 2 Behaviors
(Light Experience)
Compiles information from all the conflicting parties about the reasons for the conflict.
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Level 3 Behaviors
(Moderate Experience)
Helps uncover underlying and unstated issues causing the conflict.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the development of creative solutions to conflicts.
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Level 5 Behaviors
(Mastery)
Mediates adversary relations between highly charged individuals or groups.
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2 Core Competencies – Project Management
Proficiency Level -4
Skill definition-Applying specific knowledge, skills, tools, and techniques to manage a project from initial conception to successful completion.
Level 1 Behaviors
(General Familiarity)
Identifies fundamental project management tools and methodologies.
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Level 2 Behaviors
(Light Experience)
Compares different project management methodologies and recommends appropriate approaches.
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Level 3 Behaviors
(Moderate Experience)
Documents the project's standard operating procedures and leads discussions on areas for optimization.
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Level 4 Behaviors
(Extensive Experience)
Evaluates project deliverables, stakeholder expectations, and scope to design working protocols and approaches.
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Level 5 Behaviors
(Mastery)
Fosters a sense of shared purpose within the project team.
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3 Field Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Operations Supervisor
Proficiency Level - 4
5 Competency for - Field Operations Supervisor
Proficiency Level - 5

Summary of Field Operations Supervisor skills and competencies

There are 0 hard skills for Field Operations Supervisor.
9 general skills for Field Operations Supervisor, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
8 soft skills for Field Operations Supervisor, Conflict Resolution, Project Management, Attention to Detail, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Operations Supervisor, he or she needs to be an expert in Conflict Resolution, be skilled in Project Management, and be an expert in Attention to Detail.

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