8 general skills or competencies (Job family competencies) for Workforce Analyst I
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Lists the tools and techniques in business data analytics.
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Level 2 Behaviors
(Light Experience)
Supports the existing business technology systems to develop a mature data analytics capability.
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Level 3 Behaviors
(Moderate Experience)
Works with data analytics team to ensure data integrity and accuracy on the service.
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Level 4 Behaviors
(Extensive Experience)
Shares to the team the latest technological advances to accelerate data analytics.
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Level 5 Behaviors
(Mastery)
Shares emerging advancements and technologies in data analytics to our organization.
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Skill definition-Ability to gather and analyze HR data in order to improve an organization’s workforce performance.
Level 1 Behaviors
(General Familiarity)
Lists the types of HR data needed to be collected, such as performance and onboarding.
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Level 2 Behaviors
(Light Experience)
Supports in reviewing the accuracy of data gathering and analysis across various data systems.
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Level 3 Behaviors
(Moderate Experience)
Uses data gathering and analysis to measure the training effectiveness and understand training needs.
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Level 4 Behaviors
(Extensive Experience)
Monitors data gathering and analysis activities within our organization.
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Level 5 Behaviors
(Mastery)
Mentors teams in driving improvement in data gathering and analysis to enable strategic decision-making.
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7 soft skills or competencies (core competencies) for Workforce Analyst I
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Lists some typical KPIs from own industry, business, and function.
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Level 2 Behaviors
(Light Experience)
Produces standard and ad-hoc KPI reports following standard procedures.
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Level 3 Behaviors
(Moderate Experience)
Participates in regular KPI reviews to evaluate goals, performance, and growth opportunities.
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Level 4 Behaviors
(Extensive Experience)
Works with external stakeholders, such as key clients and vendors to determine complicated KPIs.
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Level 5 Behaviors
(Mastery)
Reports on up to date industry and market benchmarks and trends in KPI best practices.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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Summary of Workforce Analyst I skills and competencies
There are 0 hard skills for Workforce Analyst I..
8 general skills for Workforce Analyst I, Data Analytics, Data Gathering and Analysis, Human Resource Information System (HRIS), etc.
7 soft skills for Workforce Analyst I, Key Performance Indicators (KPI), Business Process Improvement, Prioritization, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Workforce Analyst I, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be proficient in Prioritization.