Skills & Competencies for HR Operations Supervisor
HR Operations Supervisor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for HR Operations Supervisor
Supervises the deployment and administration of operational processes used to deliver HR programs and projects.
JOB RESPONSIBILITIES for HR Operations Supervisor
Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Delivers scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Evaluates, selects, and manages HR process outsourcing vendors and contracts.
HR Operations Supervisor SALARY RANGE
BASE 50%
$87,602
TOTAL 50%
$91,060
Job Level
M00
Job Code
HR09200423
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
HR Operations Supervisor Skills and Competencies List
11 general skills or competencies (Job family competencies) for HR Operations Supervisor
1
Job Family Competencies –
Internal Communications
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of effective internal communications.
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Level 2 Behaviors
(Light Experience)
Collects data to support senior management in tracking the performance of internal communications tactics.
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Level 3 Behaviors
(Moderate Experience)
Interacts with internal teams to improve communication materials and documentation standards.
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Level 4 Behaviors
(Extensive Experience)
Develops internal communication strategies to drive employee engagement and connection to your organization.
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Level 5 Behaviors
(Mastery)
Leads all communications that drive employee engagement to cultivate a connected organization.
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2
Job Family Competencies –
Benefit Programs
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance and advantages of benefits program.
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Level 2 Behaviors
(Light Experience)
Documents and maintain administrative procedure manuals for managing the benefit program.
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Level 3 Behaviors
(Moderate Experience)
Formulates a benefits plan program based on the results of employee needs assessment and gap analysis.
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Level 4 Behaviors
(Extensive Experience)
Facilitates employee benefit seminars and trainings for employees to ensure mutual understanding.
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Level 5 Behaviors
(Mastery)
Develops communication strategies to ensure benefit programs are fully understood by stakeholders.
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3
HR Operations Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
HR Operations Supervisor
Proficiency Level - 4
5
Competency for -
HR Operations Supervisor
Proficiency Level - 5
9 soft skills or competencies (core competencies) for HR Operations Supervisor
1
Core Competencies –
Business Process Improvement
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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2
Core Competencies –
Coaching Others
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
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Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
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Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
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Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
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Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
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3
HR Operations Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
HR Operations Supervisor
Proficiency Level - 4
5
Competency for -
HR Operations Supervisor
Proficiency Level - 5
Summary of HR Operations Supervisor skills and competencies
There are 0 hard skills for HR Operations Supervisor.
11 general skills for HR Operations Supervisor, Internal Communications, Benefit Programs, Compensation Management, etc.
9 soft skills for HR Operations Supervisor, Business Process Improvement, Coaching Others, Team Management and Team Building, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Supervisor, he or she needs to be skilled in Business Process Improvement, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
11 general skills for HR Operations Supervisor, Internal Communications, Benefit Programs, Compensation Management, etc.
9 soft skills for HR Operations Supervisor, Business Process Improvement, Coaching Others, Team Management and Team Building, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Supervisor, he or she needs to be skilled in Business Process Improvement, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
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