Leads the design and delivery of technical training programs.
Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Training Manager skill and competencie below to view definitions.
Skill definition-Planning, organizing, and designing learning strategies and processes to create a holistic learning environment and achieve educational goals.
Level 1 Behaviors
(General Familiarity)
Cites the best practices in curriculum design to meet our organization's objectives and outcomes.
Level 2 Behaviors
(Light Experience)
Applies instructional systems approach to curriculum design, re-design, and development.
Level 3 Behaviors
(Moderate Experience)
Audits the content of our curriculum to evaluate the effectiveness for a specific audience.
Level 4 Behaviors
(Extensive Experience)
Delivers training programs and conferences about instructional materials and new teaching methods.
Level 5 Behaviors
(Mastery)
Advocates new applications of advanced tools to improve productivity in developing curriculums.
Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Cites key topics and areas in diversity and inclusion to identify impacts on our workplace.
Level 2 Behaviors
(Light Experience)
Applies diversity and inclusion principles to promote an inclusive working environment.
Level 3 Behaviors
(Moderate Experience)
Contributes to the development of a healthy work environment that values diversity and inclusion.
Level 4 Behaviors
(Extensive Experience)
Develops collaborative leadership approaches to promote the values of diversity and inclusion.
Level 5 Behaviors
(Mastery)
Adapts current programs and trends in diversity and inclusion to improve organizational performance.
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits and characteristics of effective facilitation.
Level 2 Behaviors
(Light Experience)
Assists management in keeping the environment supportive to ensure productive discussions.
Level 3 Behaviors
(Moderate Experience)
Helps implement facilitated programs that enhance analytical, critical, and creative thinking.
Level 4 Behaviors
(Extensive Experience)
Coaches others in planning, conducting, and evaluating a group facilitation process.
Level 5 Behaviors
(Mastery)
Creates an environment where employees feel encouraged to share views and opinions.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
There are 0 hard skills for Technical Training Manager.
9 general skills for Technical Training Manager, Curriculum Design, Diversity and Inclusion, Leadership Development, etc.
11 soft skills for Technical Training Manager, Facilitation, Planning and Organizing, Project Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Training Manager, he or she needs to be an expert in Facilitation, be skilled in Planning and Organizing, and be skilled in Project Management.
