Skills & Competencies for Workers' Compensation Manager

Workers' Compensation Manager job profile

JOB SUMMARY for Workers' Compensation Manager

Responsible for developing, maintaining, and managing a company's workers' compensation program.

JOB RESPONSIBILITIES for Workers' Compensation Manager

Implements all matters of the program, including claim investigations, settlements, and litigation. Establishes standards and procedures for all matters relating to workers' compensation. Responsible for finding an insurance provider that meets organizational goals of employee coverage and cost effectiveness.

Workers' Compensation Manager SALARY RANGE

BASE 50%
$126,307
TOTAL 50%
$133,262
Job Level
M02
Job Code
HR09200350
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Workers' Compensation Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Workers' Compensation Manager skill and competencie below to view definitions.

6 general skills or competencies (Job family competencies) for Workers' Compensation Manager

1 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Lists the factors that should be considered in the development of the benefits objectives.
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Level 2 Behaviors
(Light Experience)
Responds to employee inquiries regarding benefits program.
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Level 3 Behaviors
(Moderate Experience)
Reviews cost and usage rates of existing benefit programs to assess actual and perceived value.
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Level 4 Behaviors
(Extensive Experience)
Oversees the development of the benefits objectives to ensure comply with overall strategic goals.
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Level 5 Behaviors
(Mastery)
Establishes a periodic evaluation process to assess effectiveness of benefits.
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2 Job Family Competencies – Compensation Management
Proficiency Level -3
Skill definition-Managing and determining the salary, bonuses, and benefits to ensure competitive and appropriate compensation for employees.
Level 1 Behaviors
(General Familiarity)
Identifies and describes different types of employee compensation in our workplace.
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Level 2 Behaviors
(Light Experience)
Prepares reports and statistical information to identify potential issues in compensation management.
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Level 3 Behaviors
(Moderate Experience)
Reviews compensation data to assist management with making pay decisions and designing pay programs.
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Level 4 Behaviors
(Extensive Experience)
Monitors employee compensation to ensure compensations remain competitive to retain the best talent.
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Level 5 Behaviors
(Mastery)
Establishes the guidelines and criteria for evaluating the appropriate employee compensation.
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3 Workers' Compensation Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Workers' Compensation Manager
Proficiency Level - 4
5 Competency for - Workers' Compensation Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Workers' Compensation Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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2 Core Competencies – Risk Management
Proficiency Level -4
Skill definition-The identification, evaluation, and prioritization of various risks, followed by controlling practices to minimize any adverse impact.
Level 1 Behaviors
(General Familiarity)
Discusses the difficulties and challenges in risk management.
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Level 2 Behaviors
(Light Experience)
Assists in assessing, selecting, and implementing risk management tools.
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Level 3 Behaviors
(Moderate Experience)
Ensures timely communication of critical risks and proposed response plans with all levels of stakeholders.
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Level 4 Behaviors
(Extensive Experience)
Consults on the integration of risk management with business and operation practices.
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Level 5 Behaviors
(Mastery)
Champions the adoption of the latest risk management tools and technologies to optimize efficiency while controlling cost.
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3 Workers' Compensation Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Workers' Compensation Manager
Proficiency Level - 4
5 Competency for - Workers' Compensation Manager
Proficiency Level - 5

Summary of Workers' Compensation Manager skills and competencies

There are 0 hard skills for Workers' Compensation Manager..
6 general skills for Workers' Compensation Manager, Benefit Programs, Compensation Management, Diversity and Inclusion, etc.
9 soft skills for Workers' Compensation Manager, Business Process Improvement, Risk Management, Planning and Organizing, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Workers' Compensation Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Risk Management, and be skilled in Planning and Organizing.

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