Skills & Competencies for Business Continuity Manager

Business Continuity Manager job profile

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JOB SUMMARY for Business Continuity Manager

Leads the implementation and supports the development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations.

JOB RESPONSIBILITIES for Business Continuity Manager

Establishes a framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance and updates. Leads periodic review, validation, and workflow testing of documented business continuity plans. Develops and implements organization-wide training and communications. Supports internal audits and regulatory exams of compliance with required regulations.

Business Continuity Manager SALARY RANGE

BASE 50%
$136,464
TOTAL 50%
$149,111
Job Level
M02
Job Code
FA06000773
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Business Continuity Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Business Continuity Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Business Continuity Manager

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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2 Job Family Competencies – Business Continuity
Proficiency Level -4
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Lists business continuity risks, threats, and vulnerabilities across the enterprise.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business continuity plans.
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Level 3 Behaviors
(Moderate Experience)
Performs business continuity testing to identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members regarding business continuity procedures and emergency responses.
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Level 5 Behaviors
(Mastery)
Generates disaster recovery standards in alignment with business continuity program goals.
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3 Business Continuity Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Business Continuity Manager
Proficiency Level - 4
5 Competency for - Business Continuity Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Business Continuity Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Business Continuity Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Business Continuity Manager
Proficiency Level - 4
5 Competency for - Business Continuity Manager
Proficiency Level - 5

Summary of Business Continuity Manager skills and competencies

There are 0 hard skills for Business Continuity Manager.
9 general skills for Business Continuity Manager, Operations Management, Business Continuity, Data Management, etc.
13 soft skills for Business Continuity Manager, Business Acumen, Budgeting, Risk Management, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Business Continuity Manager, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be skilled in Risk Management.

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