Skills & Competencies for Computer Operator II

Computer Operator II job profile

JOB SUMMARY for Computer Operator II

Operates and monitors computer equipment.

JOB RESPONSIBILITIES for Computer Operator II

Uses established procedures to perform routine tasks to maintain required performance standards of computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage.

Computer Operator II SALARY RANGE

BASE 50%
$58,200
TOTAL 50%
$58,837
Job Level
A02
Job Code
IT10000014
Education/Degree
Associate's Degree
Reports To
Supervisor

Computer Operator II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Computer Operator II skill and competencie below to view definitions.

7 general skills or competencies (Job family competencies) for Computer Operator II

1 Job Family Competencies – Computer Hardware
Proficiency Level -2
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Describes the components and specifications of computer hardware.
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Level 2 Behaviors
(Light Experience)
Assists in assembling and integrating computer hardware circuits and components.
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Level 3 Behaviors
(Moderate Experience)
Implements solutions to resolve computer hardware problems.
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Level 4 Behaviors
(Extensive Experience)
Formulates preventative maintenance plan to minimize computer system disruptions.
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Level 5 Behaviors
(Mastery)
Creates and delivers training programs regarding the application and use of computer hardware.
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2 Job Family Competencies – Computer Troubleshooting
Proficiency Level -2
Skill definition-Diagnosing the cause of a fault in a computer system and resolving the identified issues to maintain its reliability and functionality.
Level 1 Behaviors
(General Familiarity)
Documents troubleshooting methods used in identifying bugs and errors in a computer system.
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Level 2 Behaviors
(Light Experience)
Conducts on-site and remote troubleshooting of computer problems.
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Level 3 Behaviors
(Moderate Experience)
Leads the daily activities of maintenance and troubleshooting computer systems.
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Level 4 Behaviors
(Extensive Experience)
Consults on the application of advanced techniques to solve system performance issues.
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Level 5 Behaviors
(Mastery)
Develops troubleshooting techniques to increase operational readiness of our computer systems.
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3 Computer Operator II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Computer Operator II
Proficiency Level - 4
5 Competency for - Computer Operator II
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Computer Operator II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3 Computer Operator II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Computer Operator II
Proficiency Level - 4
5 Competency for - Computer Operator II
Proficiency Level - 5

Summary of Computer Operator II skills and competencies

There are 0 hard skills for Computer Operator II.
7 general skills for Computer Operator II, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
7 soft skills for Computer Operator II, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator II, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be proficient in Maintaining Focus.

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