Skills & Competencies for Integrated Solutions Engineer II

Integrated Solutions Engineer II job profile

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JOB SUMMARY for Integrated Solutions Engineer II

Designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers.

JOB RESPONSIBILITIES for Integrated Solutions Engineer II

Prototypes and tests proposed solutions for feasibility, reliability, and quality. Develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance.

Integrated Solutions Engineer II SALARY RANGE

BASE 50%
$95,711
TOTAL 50%
$105,409
Job Level
P02
Job Code
SM15000228
Education/Degree
Bachelor's Degree
Reports To
Manager

Integrated Solutions Engineer II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Integrated Solutions Engineer II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Integrated Solutions Engineer II

1 Job Family Competencies – Field Service Engineering
Proficiency Level -2
Skill definition-Providing technical support to customers, including product installation and repair to ensure technical functionality and operations.
Level 1 Behaviors
(General Familiarity)
Documents procedures used in providing technical field services.
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Level 2 Behaviors
(Light Experience)
Compiles and reports data on reported technical errors and malfunctions for resolution.
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Level 3 Behaviors
(Moderate Experience)
Installs needed service updates and configurations to customers' equipment.
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Level 4 Behaviors
(Extensive Experience)
Interprets industry standards and guidelines to ensure seamless delivery of field service engineering.
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Level 5 Behaviors
(Mastery)
Designs an organizational workflow to efficiently manage field services and minimize operational risks.
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2 Job Family Competencies – Computer Hardware
Proficiency Level -2
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Documents the processes used in troubleshooting and repairing computer hardware.
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Level 2 Behaviors
(Light Experience)
Informs the management of the problems that need to be solved in our computer hardware.
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Level 3 Behaviors
(Moderate Experience)
Leverages advanced troubleshooting techniques to fix complex computer hardware issues.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in troubleshooting and repairing computer hardware issues.
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Level 5 Behaviors
(Mastery)
Develops security measures and standards for all computer hardware in the IT environment.
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3 Integrated Solutions Engineer II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Integrated Solutions Engineer II
Proficiency Level - 4
5 Competency for - Integrated Solutions Engineer II
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Integrated Solutions Engineer II

1 Core Competencies – Information Technology Trends
Proficiency Level -2
Skill definition-Staying abreast of the emerging trends in information technology to improve business' operational efficiency and drive profitable growth.
Level 1 Behaviors
(General Familiarity)
Explains how staying current with the latest IT trends improves our business's efficiency.
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Level 2 Behaviors
(Light Experience)
Supports the deployment of the latest tools and technologies in our organization.
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Level 3 Behaviors
(Moderate Experience)
Works with various teams in interpreting IT trends to develop long-term technology roadmaps.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes complex information to forecast the impact of emerging IT trends in our business operations.
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Level 5 Behaviors
(Mastery)
Promotes the use of cloud computing services to reduce the IT infrastructure cost of our business.
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2 Core Competencies – Analytical Thinking
Proficiency Level -2
Skill definition-Gathering, organizing, and analyzing information to identify the root cause of organizational problems and develop alternative solutions accordingly.
Level 1 Behaviors
(General Familiarity)
Lists skills, traits, and characteristics of analytical thinkers.
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Level 2 Behaviors
(Light Experience)
Illustrates logical relationships among diverse entities.
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Level 3 Behaviors
(Moderate Experience)
Investigates analytical thinking tools and incorporates them accordingly.
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Level 4 Behaviors
(Extensive Experience)
Guides others to analyze all factors and parameters that need to be considered.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of business intelligence analysis technology to drive strategic decisions.
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3 Integrated Solutions Engineer II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Integrated Solutions Engineer II
Proficiency Level - 4
5 Competency for - Integrated Solutions Engineer II
Proficiency Level - 5

Summary of Integrated Solutions Engineer II skills and competencies

There are 0 hard skills for Integrated Solutions Engineer II.
11 general skills for Integrated Solutions Engineer II, Field Service Engineering, Computer Hardware, IT Architecture, etc.
7 soft skills for Integrated Solutions Engineer II, Information Technology Trends, Analytical Thinking, Innovation, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Integrated Solutions Engineer II, he or she needs to be proficient in Information Technology Trends, be proficient in Analytical Thinking, and be proficient in Innovation.

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