1 hard skill or competency (industry competency) for IT Quality Assurance Analyst III
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Compiles recommendations for formulating corrective action plans using root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Consults on the various applications of root cause analysis approaches and techniques.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Creates metrics system in evaluating the performance of root cause analysis.
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9 general skills or competencies (Job family competencies) for IT Quality Assurance Analyst III
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites examples of methodologies and approaches used in automated testing.
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Level 2 Behaviors
(Light Experience)
Documents validation results and identifies software defects using an automated testing tool.
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Level 3 Behaviors
(Moderate Experience)
Configures automated testing tools to ensure an efficient software validation process.
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Level 4 Behaviors
(Extensive Experience)
Integrates automated testing into the software development process to fix errors before production.
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Level 5 Behaviors
(Mastery)
Designs and develops frameworks to streamline system software validation.
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Skill definition-Providing a formal structure or framework for aligning IT strategies to produce measurable results.
Level 1 Behaviors
(General Familiarity)
Describes the use and importance of IT governance in managing an organization’s data.
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Level 2 Behaviors
(Light Experience)
Assists in the strategic planning and implementation of initiatives to support IT governance activities.
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Level 3 Behaviors
(Moderate Experience)
Executes governance framework to drive improvement in IT governance measurement.
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Level 4 Behaviors
(Extensive Experience)
Formulates secure and scalable IT visions to improve the IT governance planning process.
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Level 5 Behaviors
(Mastery)
Designs and develops IT governance tools to enhance, streamline, and automate IT governance processes.
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9 soft skills or competencies (core competencies) for IT Quality Assurance Analyst III
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Describes the importance of gathering relevant information in making informed business decisions.
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Level 2 Behaviors
(Light Experience)
Checks multiple sources to get complete and accurate information.
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Level 3 Behaviors
(Moderate Experience)
Asks questions and gathers the necessary information to make informed business decisions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall process of records retention programs.
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Level 5 Behaviors
(Mastery)
Creates confidentiality agreements to ensure accurate submission of information from employees.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
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Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
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Level 3 Behaviors
(Moderate Experience)
Identifies systemic quality problems; suggests quality improvement initiatives.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on quality policies and best practices.
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Level 5 Behaviors
(Mastery)
Establishes and updates the quality strategy to reflect and meet organization goals.
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Summary of IT Quality Assurance Analyst III skills and competencies
There are 1 hard skills for IT Quality Assurance Analyst III, Root Cause Analysis.
9 general skills for IT Quality Assurance Analyst III, Automated Testing, IT Governance, Programming, etc.
9 soft skills for IT Quality Assurance Analyst III, Gathering Information, Quality Management, Analytical Thinking, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Analyst III, he or she needs to be skilled in Gathering Information, be proficient in Quality Management, and be skilled in Analytical Thinking.